Front Desk Representative

3 days ago


Auburn, Washington, United States La Quinta Inn & Suites Wyndham Auburn Full time
Hotel Night Auditor Position at La Quinta Inn & Suites Wyndham Auburn\

We are seeking a highly skilled Front Desk Representative to join our team at La Quinta Inn & Suites Wyndham Auburn. As a key member of our front desk team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.

\About the Job\
  • Estimated salary: $45,000 - $55,000 per year
\

The successful candidate will possess excellent communication skills, a strong work ethic, and the ability to work well under pressure. They will be responsible for registering guests, assigning rooms, and handling guest complaints in a professional and courteous manner.

\Responsibilities\
  • Registers arriving guests and assigns rooms
  • Coordinates guest room maintenance work with the engineering and maintenance division
  • Takes same-day reservations and future reservations when necessary
  • Uses persuasive selling techniques to sell rooms and to promote other services of the hotel
  • Processes laundry (wash, dry, fold) to re-stock for the next housekeeping day
  • Reports any unusual occurrences or requests to the manager
  • Manages and resolves all guest complaints in a professional and courteous manner
  • Processes guest check-outs and handles monetary transactions
\Requirements\
  • Night Auditor experience is a plus
  • Able to work overnight
  • Reliable transportation
  • High school diploma
  • Able to lift up to 50 lbs
  • Customer Service
  • Valid driver License
  • Flexible hours
  • Hotel experience


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