Inbound Customer Service Representative
3 days ago
About Humana
Humana is a leading health and well-being company that offers a range of benefits to support the health and financial well-being of its employees and their families. As an Inbound Contacts Representative, you will play a critical role in delivering exceptional customer service and support to our members.
Key Responsibilities
- Provide timely and effective support to customers through various communication channels, including phone, email, and chat.
- Answer customer inquiries and resolve issues in a professional and courteous manner.
- Collaborate with internal teams to resolve complex customer issues and provide solutions.
- Stay up-to-date on product and service offerings to provide accurate information to customers.
- Meet or exceed performance metrics and quality standards.
About onehome
onehome is a post-acute care company that coordinates a range of services, including home health, infusion therapy, and durable medical equipment. As a Humana company, we are committed to delivering high-quality care and support to our members.
What We Offer
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) retirement savings plan and other financial benefits.
- A supportive and inclusive work environment.
- Opportunities for professional growth and development.
Equal Opportunity Employer
Humana is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.
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