Business Office Support Manager

4 days ago


Brentwood, Tennessee, United States Diversicare Support Center(BSC) Full time
About Diversicare Support Center (BSC)

Diversicare Support Center (BSC) is a compassionate community dedicated to caregiving excellence. We're driven by a desire to make a difference in the lives of patients and residents.

Business Office Support Manager Job Summary

We're seeking a dedicated Business Office Support Manager to manage credit moves, write-offs, Private rates, and all Medicare bad debt entries. This position will also be responsible for managing and training on the asset search portal.

Key Responsibilities:
  • Manage and key all Medicare Bad Debt Monthly
  • Manage and enter all identified write-offs
  • Clean up and work private accounts over 210+ bucket at all centers
  • Manages and leads special projects assigned by VP
  • Remotely supports and covers for RBOCs or BOMs during vacancies as assigned by VP
  • Utilize Medicaid knowledge to assist in improving processes in Asset Search process and reporting
  • Manages and corrects all credits on aging
  • Responsible for managing the refund portal and ensuring refunds are posted timely
  • Responsible for ensuring VOIDS are communicated timely to Cash Reconciliation Team
  • Responsible for Therapy, Pharmacy, and all ancillary imports and posting
  • Manages the Private Rate changes and ensures letters are delivered timely
  • Manages the monthly statement process
  • Monitors the bad reports and communicates with the RBOC and VP on changes and concerns
  • Manages and directs Travel Business Office Manager
  • Manages and directs Asset Search specialist
Requirements:
  • Bachelors degree in related area preferred
  • Minimum of 5 years experience in LTC field
  • Working knowledge of Medicare, Medicaid, Managed Care, and Private Pay in LTC and how collections are managed
  • General accounts receivable and PCC knowledge required


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