Business Office Manager, RCM

19 hours ago


Brentwood, Tennessee, United States Ovation Healthcare Full time
About Ovation Healthcare

Ovation Healthcare is a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer-focused behavior. Our mission is to strengthen independent community healthcare by providing independent hospitals and health systems with the support, guidance, and tech-enabled shared services needed to remain strong and viable.

Job Summary

The Business Office Manager is a key member of our team, responsible for overseeing the Patient Financial Services areas of Patient Access, Scheduling, Insurance Verification, Pre-Registration, Financial Counseling, Billing, Collections, Cash Posting, and Adjustments necessary to finalize medical accounts. This role requires strong leadership capabilities, including answering relevant questions, setting goals, allocating resources, monitoring, trending of AR, and staff accountability. Hands-on training of staff is a key element of this position, with 70-80% travel to client sites required.

Key Responsibilities

• Oversee daily billing and collections for all AR financial classes (Medicare, Medicaid, Worker's Compensation, BCBS, HMOs/PPOs, commercial insurance, self-pays, etc.)

• Interpret and follow up on contracts with insurance companies pertaining to rates, discounts, and filing instructions

• Utilize federal and state credit collection regulations and guidelines

• Review Unbilled report and billing edits to identify ways to improve the clean claim rate

• Supervise on-site or remote analysts and/or hospital staff

• Establish and conduct weekly staff meetings

• Facilitate and coordinate staff training and education

• Handle HR-related issues, including new hire orientation, staffing coverage, time off approvals, timecards, counseling/discipline, and evaluations

• Prepare and timely submit all Company and client required reports

• Track and monitor staff productivity

• Understand relevant RCM KPIs to analyze and plan strategies to increase cash and reduce AR

• Coordinate agenda and present findings on all scheduled conference calls

Requirements

• Minimum five (5) years of general hospital business office billing and collections experience

• Minimum of two (2) years of management experience

• High level of professionalism displayed by appearance and conduct

• Understands A/R management concepts for CAH/general hospital and business office operations

• Expert-level billing and/or collections with Medicare, Medicaid, commercial, and/or self-pay

• Medical billing software expertise in (but not limited to): Meditech (MAGIC, Client Server or Expanse), CPSI, Medhost, EPIC, Meditech, Rycan, Emdeon, Change, Relay Health, Trubridge, Athena, etc.

• Excellent written and verbal skills and demonstrates the ability to manage workload and prioritize while multi-tasking in a fast-paced environment

• Critical thinking skills

Education

• High school diploma or GED required; college degree or some college preferred

• Additional certification/training via CMS MedLearn, HFMA, AHAM, AMA preferred

Travel Requirements

• 50-60% travel to client sites required

  • Brentwood, Tennessee, United States Ovation Healthcare Full time

    {"title": "Vice President Operations, Amplify RCM", "subtitle": "Advance Revenue Cycle Management at Ovation Healthcare", "content": "Ovation Healthcare is seeking a seasoned executive to lead our Amplify Revenue Cycle Management (RCM) service line. As Vice President of Operations, you will be responsible for developing and implementing RCM strategies to...


  • Brentwood, Tennessee, United States Cloverland Park Senior Living Full time

    Job Opportunity at Cloverland Park Senior LivingCloverland Park Senior Living is seeking a highly skilled Business Office Manager to join our team. As a key member of our community, you will be responsible for overseeing financial operations, managing cash controls, and ensuring accurate record-keeping.Key Responsibilities:Prepare and submit necessary...


  • Brentwood, Tennessee, United States Rolling Suds Home Office Full time

    Job Title: Business Development CoachJoin Rolling Suds Home Office as a Business Development Coach and play a key role in the growth and success of our franchisees. As a Business Development Coach, you will be responsible for providing coaching, training, and support to our franchisees to help them achieve their business goals.Key Responsibilities:Provide...


  • Brentwood, Tennessee, United States Rolling Suds Home Office Full time

    Job OverviewBenefits:401(k)Health insurancePaid time offPosition: Operations CoordinatorOverview: The Operations Coordinator is a pivotal position that ensures the seamless execution of daily functions within our organization. This role demands exceptional organizational capabilities, meticulous attention to detail, and the capacity to handle multiple tasks...


  • Brentwood, Tennessee, United States Vaco Full time

    Job SummaryWe are seeking a highly skilled and results-driven Account Executive with expertise in the healthcare or pharmacy sector to drive sales growth and client satisfaction. The ideal candidate will possess a strong understanding of the 340B program and have a proven track record in sales, relationship-building, and strategic planning.Key...


  • Brentwood, Tennessee, United States Currax Pharmaceuticals Full time

    About Currax PharmaceuticalsCurrax Pharmaceuticals is a specialty pharmaceutical company focused on providing increased access to life-changing medications for patients and healthcare providers. We seek to improve patient health and quality of life through the acquisition and commercialization of medications, including Contrave and ONZETRA Xsail.At Currax,...


  • Brentwood, Tennessee, United States Currax Pharmaceuticals Full time

    About CurraxCurrax Pharmaceuticals LLC is a specialty pharmaceuticals company dedicated to providing increased access to life-changing medications for patients and healthcare providers. Our mission is to improve patient health and quality of life through the acquisition and commercialization of medications, including Contrave and ONZETRA Xsail, as well as a...


  • Brentwood, Tennessee, United States Currax Pharmaceuticals Full time

    {"title": "Territory Manager Position", "description": "About Currax Pharmaceuticals LLCCurrax is a specialty pharmaceuticals company dedicated to providing increased access to life-changing medications for patients and healthcare providers. Our mission is to improve patient health and quality of life through the acquisition and commercialization of...


  • Brentwood, Tennessee, United States Ardent Corporate Full time

    Job Title: Business Relationship ManagerArdent Corporate is seeking a highly skilled Business Relationship Manager to join our team. As a key member of our organization, you will be responsible for fostering strong relationships with stakeholders, communicating effectively with executives, and driving continuous improvement in IT and non-IT business...

  • Office Manager

    2 weeks ago


    Brentwood, Tennessee, United States Clayton Blunt - State Farm Agent Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Manager to join our team at Clayton Blunt - State Farm Agent. As a key member of our agency, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service to our clients.Key ResponsibilitiesEstablish and maintain strong...


  • Brentwood, Tennessee, United States Lexus of Nashville Full time

    Job OverviewWe are seeking a highly motivated and experienced Finance and Business Manager to join our team at Lexus of Nashville. As a key member of our sales team, you will be responsible for driving sales growth and revenue through effective financial planning, analysis, and management.Key ResponsibilitiesDevelop and implement financial strategies to...


  • Brentwood, Tennessee, United States Resource Environmental Solutions Full time

    Job Title: Federal Business Development ManagerResource Environmental Solutions (RES) is seeking a highly skilled Federal Business Development Manager to join our team. As a key member of our business development team, you will be responsible for driving business growth by leading the capture process for RES' federal targets.Key Responsibilities:Conduct...


  • Brentwood, Tennessee, United States FedEx Office Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Lead to join our team at FedEx Office. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, providing expert advice and guidance, and driving sales growth.Key ResponsibilitiesCustomer ServiceProvide exceptional customer...

  • Operations Specialist

    4 weeks ago


    Brentwood, Tennessee, United States Rolling Suds Home Office Full time

    Job OverviewThe Operations Coordinator is vital in facilitating the seamless execution of daily business functions within Rolling Suds Home Office. This role demands exceptional organizational capabilities, meticulous attention to detail, and adept multitasking skills.Key Responsibilities:Oversee daily operational tasks to promote efficiency and...

  • Office Manager

    3 weeks ago


    Brentwood, Tennessee, United States Clayton Blunt - State Farm Agent Full time

    Job OverviewAs a key member of the Clayton Blunt - State Farm Agent team, the Office Manager plays a vital role in ensuring the smooth operation of our agency. This dynamic professional will be responsible for implementing and supporting office policies, as well as providing exceptional customer service to our clients.Key ResponsibilitiesCustomer...


  • Brentwood, Tennessee, United States Rolling Suds Home Office Full time

    Job OverviewWe are seeking a highly motivated and results-driven Commercial Sales Representative to join our team at Rolling Suds Home Office. As a Sales Representative, you will be responsible for expanding our commercial client base while contributing to our residential business.Key ResponsibilitiesEngage in cold calling and door-to-door sales to generate...

  • Business Analyst

    4 days ago


    Brentwood, Tennessee, United States Tractor Supply Full time

    Business Analyst Job DescriptionThe Business Analyst role at Tractor Supply Company is a key position that requires a strong analytical mindset and excellent communication skills. As a Business Analyst, you will be responsible for analyzing business data to identify trends and opportunities for growth.Key Responsibilities:Develop and maintain business...


  • Brentwood, Tennessee, United States Geodis Full time

    About the RoleAs a Business Development Director at GEODIS, you will be responsible for driving new sales performance and expanding our customer base. You will work closely with our sales and marketing teams to develop and execute strategies that meet our corporate mission and goals.Key ResponsibilitiesMeet or exceed new sales performance goals and...

  • Operations Specialist

    4 weeks ago


    Brentwood, Tennessee, United States Rolling Suds Home Office Full time

    Job OverviewBenefits:401(k)Health insurancePaid time offPosition: Operations CoordinatorSummary: The Operations Coordinator is a vital contributor to the seamless execution of daily functions within our organization. This role demands exceptional organizational capabilities, meticulous attention to detail, and proficient multitasking abilities. The...


  • Brentwood, Tennessee, United States Tractor Supply Company Full time

    Job SummaryThis position is responsible for supporting designated departments as a strategic partner at the Store Support Center (SSC). This position provides leadership and partnership to department leaders as well as leading HR strategies and initiatives that positively impact overall business performance and HR metrics. This position partners with the...