Automotive Collision Center Supervisor

2 weeks ago


Bethesda, Maryland, United States Ourisman Volkswagen Volvo of Bethesda Full time
What We Seek

Ourisman Volkswagen Volvo of Bethesda is expanding and is in search of an exceptional Collision Center Supervisor to enhance our team.

About Our Company

Founded in 1921, Ourisman has established a legacy in the automotive industry, starting with a Chevrolet dealership in Washington. Throughout the years, Ourisman Volkswagen Volvo of Bethesda has flourished, now comprising multiple locations and continuing to be family-owned by the fourth generation. Our commitment to excellence is unwavering, ensuring that "Every customer must be completely satisfied, every time. We strive to foster loyalty and will go above and beyond to achieve this goal."

What We Provide
  • Competitive compensation
  • Opportunities for career advancement
  • Mentorship initiatives
  • Comprehensive training programs
  • Health benefits including Medical, Dental, and Vision
  • Life and Disability insurance
  • 401(k) retirement plan
  • Paid time off
  • Uniforms supplied
  • Discounts on vehicle purchases
  • A highly efficient workshop
  • Promotional opportunities from within
  • A supportive learning environment for Technicians aiming to advance their careers
  • Reimbursement for ASE and state inspection certifications, along with coverage for training expenses
  • Ongoing education, including hands-on and online training from manufacturers
  • A clean and professional workspace
Key Responsibilities

Overseeing the Body Shop staff, including Clerks and Technicians,

assisting with scheduling, payroll management, inventory control, and tool requirements.

Ensuring smooth workflows for Technicians while prioritizing customer needs.

Monitoring technician productivity and documenting all repairs and orders accurately.

Supervising vehicle cleaning, polishing, and restoration processes.

Leading service management and reconditioning efforts.

Coordinating with external suppliers regarding parts inventory.

Responsible for maintaining departmental profitability while managing expenses and ensuring customer satisfaction.

Staying informed about all federal, state, and local regulations impacting operations.

Engaging in effective vehicle production and inventory oversight.

Required Qualifications
  • Experience in a high-volume collision center
  • Outstanding customer service abilities
  • Professional demeanor and work ethic
  • Capability to thrive in a process-oriented environment
  • High school diploma or equivalent
  • Valid driver's license with a clean driving record


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