Radiology Scheduler

2 days ago

Fort Worth, Texas, United States Radiology Associates of North Texas Full time
Job Summary:

As a Radiology Scheduler with Radiology Associates of North Texas, you will play a vital role in ensuring the smooth operation of our radiology department. Your primary responsibility will be to schedule patients for radiology procedures, ensuring that all necessary information is accurate and up-to-date. You will also be responsible for communicating with patients, physicians, and other healthcare professionals to coordinate appointments and procedures.

Key Responsibilities:

• Schedule patients for radiology procedures, ensuring that all necessary information is accurate and up-to-date.
• Communicate with patients, physicians, and other healthcare professionals to coordinate appointments and procedures.
• Verify insurance coverage and obtain pre-certification numbers for procedures.
• Obtain updated patient health history, demographics, known allergies, medications, and conditions.
• Confirm appointments one day prior to procedure to ensure a smooth schedule.
• Act as liaison between referring doctor's office and patient, handling all questions or concerns prior to the procedure.
• Handle all necessary paperwork for same-day add-ons.
• Ensure that areas and resources of the hospital are available at the time of service without conflicts.
• Coordinate with referring physician's office or patient to ensure they are instructed to stop appropriate medications and obtain clearance.
• Ensure patient has received specific prep instructions, along with time of procedure, what to expect the day of the procedure, and where to check in.
• Obtain prior imaging from outside facilities to be available prior to scheduling the procedure.
• Arrange admission to the hospital and enter information into the hospital information system as needed.
• Reschedule or follow-up with patients as directed.
• Obtain procedural reports and update the patient's medical record.
• Request films and charts from Medical Records as directed.
• Send lab reports to referring physician.
• Comply with hospital regulations regarding patients and scheduling.
• Communicate with physicians and nurses to keep updated on necessary changes.
• Interpret plan provider requirements for pre-certification procedures.
• Regular and timely attendance required.
• Serve as resource person to the Business Office for help with coding questions.
• Assist with maintaining the charge coding sheet.
• Monitor storage of medical records related to this area of the practice.
• Provide high-level customer service to patients, physicians, PA's, NP's, nurses, referring physicians' offices, hospital staff, RANT co-workers, and all external service providers.
• Define problems, collect data, establish facts, draw valid conclusions.
• Ability to resolve scheduling conflicts and patient concerns.
• Support group, department, and company goals.
• Make recommendations and implement processes to improve workflow.
• Attend and actively participate in meetings as needed.
• Ensure efficiency and accuracy of data.
• Maintain excellent communication between physicians and nurses.
• Support department and company goals.
• Make recommendations and/or suggestions to improve procedures.
• Assist department as needed on special projects.
• Ensure equipment is in good working order.

Qualifications:

• High school graduate or GED; CPT and ICD-10 certification preferred.
• One to three years related medical office or clinical assistant experience in a high-volume environment, or equivalent combination of education and medical office experience.
• Mathematical skills, good verbal and written communication skills. Must be detail-oriented and able to work in a fast-paced environment. Able to manage multiple priorities and personalities. Function as a team player.

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