Laundry Service Representative

3 weeks ago


Dallas, Texas, United States Speed Queen Laundry Walnut Hill Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Laundry Service Representative at Speed Queen Laundry Walnut Hill. As a key member of our store operations team, you will be responsible for delivering exceptional customer service, maintaining a clean and safe store environment, and ensuring the highest level of customer satisfaction.

Key Responsibilities
  • Customer Service: Provide prompt and courteous assistance to customers, answering questions and resolving issues in a professional and timely manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the laundry area, customer service desk, and retail space.
  • Equipment Maintenance: Monitor and maintain laundry equipment to ensure optimal performance and minimize downtime.
  • Retail Sales: Process sales transactions accurately and efficiently, while providing customers with product information and recommendations.
  • Quality Control: Ensure that all laundry services meet our high standards of quality and customer satisfaction.
  • Team Collaboration: Work closely with store management and colleagues to achieve sales goals, maintain a positive store environment, and provide exceptional customer service.
Requirements
  • Education: High School Diploma or equivalent required.
  • Skills: Excellent communication and customer service skills, basic computer skills, and ability to work in a fast-paced environment.
  • Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and perform manual tasks as required.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and career growth.

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