Contact Center Expert

5 days ago


Fairmont, West Virginia, United States EverStaff Full time

Are you ready to power your career with FirstEnergy at EverStaff? As a Customer Service Representative, you will be responsible for handling inbound calls, maintaining accounts, and resolving inquiries with independent analysis. With a high school diploma or GED and previous customer service experience, you'll be well-equipped to succeed in this role.

You'll work in our virtual contact centers, which offer flexibility and accessibility for our diverse team. Our comprehensive training programs will help you develop the skills needed for success. You'll also be part of a forward-thinking utility like FirstEnergy, which has a mission to brighten lives, better the environment, and strengthen communities.

The estimated salary for this position is $50,000 - $65,000 per year, depending on location and experience. EverStaff offers a range of benefits, including medical, dental, vision, accident, life, disability, and cancer insurance coverage. We are an equal opportunity employer and welcome qualified applicants from diverse backgrounds.



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