Contact Center Representative

3 weeks ago


Fairmont, West Virginia, United States EverStaff Full time

About the Role: As a Contact Center Representative at EverStaff, you'll play a crucial part in delivering exceptional customer service to our clients. With a focus on continuous growth and development, you'll have the opportunity to enhance your skills and advance your career.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat.
  • Resolve issues promptly and professionally.
  • Maintain accurate records and update customer information.
  • Collaborate with internal teams to address complex issues.

What We Offer:

  • A competitive estimated salary of $50,000 - $75,000 per year, depending on location and experience.
  • Comprehensive training and development programs.
  • A supportive work environment that fosters growth and teamwork.

Requirements:

  • A high school diploma or equivalent.
  • Previous customer service experience.
  • Basic computer and typing skills.


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