Contact Center Representative
3 weeks ago
About the Role: As a Contact Center Representative at EverStaff, you'll play a crucial part in delivering exceptional customer service to our clients. With a focus on continuous growth and development, you'll have the opportunity to enhance your skills and advance your career.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Resolve issues promptly and professionally.
- Maintain accurate records and update customer information.
- Collaborate with internal teams to address complex issues.
What We Offer:
- A competitive estimated salary of $50,000 - $75,000 per year, depending on location and experience.
- Comprehensive training and development programs.
- A supportive work environment that fosters growth and teamwork.
Requirements:
- A high school diploma or equivalent.
- Previous customer service experience.
- Basic computer and typing skills.
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Contact Center Representative
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Fairmont, West Virginia, United States EverStaff Full timeOverviewEverStaff is partnering with FirstEnergy, a leading electric utility company, to offer dynamic career opportunities in our contact centers across Ohio, Pennsylvania, and West Virginia. We handle over 16 million calls annually, providing 24/7 support and fostering an environment of continuous growth.
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Customer Experience Specialist
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