Denver Academic Guidance Specialist
3 weeks ago
About the Opportunity
We are seeking a skilled Academic Guidance Specialist to join our team at Community College of Denver. This is an exciting opportunity to make a difference in the lives of our students by providing guidance and support to help them achieve their academic and career goals.
About Us
Community College of Denver is a vibrant and diverse institution located in downtown Denver, adjacent to two light rail stations. Our campus is minutes away from shopping, restaurants, and event venues. Our faculty, staff, and instructors are passionate about serving our diverse student population, and we offer career pathways that will make a difference in the lives of our students.
About the Role
As an Academic Guidance Specialist, you will play a critical role in helping students persist and complete their academic and career goals. You will work closely with students to provide accurate and current information about academic programs and campus policies, empower students to own their educational choices and career path decisions, make referrals to supportive services and offices on campus, and guide students to completion of the appropriate degree or certificate program.
Responsibilities
- Assist and advise students towards the persistence and completion of their academic and career goals.
- Provide context related to CCD's pathways / cluster offerings. Work with students to determine appropriate placement based on assessment requirements, discuss academic planning based on academic/career goals, provide direction related to registration, and direct students to internal/external resources to assist with barriers to their educational goals.
- Exhibit consistent knowledge and expertise related to all enrollment and financial aid policies and procedures, as well as knowledge related to determined academic program specialties and CCD programs in general.
- Maintain accurate records of all advising contacts using designated software or systems such as Banner, STEAR, etc.
- Ensure that advisee caseloads adhere to advising model process and that students are persisting. Manage advisee loads according to the annual maintenance and flow priorities as to communication, focus, workload, and documentation.
Requirements
To be successful in this role, you will need:
- Knowledge of academic advising and career development practices and principles.
- Knowledge of working with underrepresented student populations including students of color, first generation and low income students.
- Ability to demonstrate excellent interpersonal skills in order to provide high quality customer service to students.
- Knowledge and ability to promote student learning and development.
- Facilitation of effective advising/group advising programs.
- Ability to work a flexible schedule including days, evenings, and some weekend assignments.
- Adept with use of MS Office Suite and other related/similar software.
- Demonstrated ability to work as a member of a team.
Preferred Qualifications
We also welcome applicants with:
- Bilingual skills.
- Experience with a student information system, such as Banner.
- Knowledge of programs of study, including general education requirements and prerequisites for academic pathways.
- Knowledge of Career Clusters, meta majors and guided pathways.
- Knowledge of workforce education trends, occupations and career options.
- Ability to identify relevant community resources and external support services and connect students as appropriate.
- Ability to effectively present information one-on-one and in small groups, as well as, ability to write reports, business correspondence and communication tools.
Salary Range
The salary range for this position is $55,000 - $70,000 per year, depending on experience and qualifications.
Location
This position is located in downtown Denver, adjacent to two light rail stations, and just minutes away from shopping, restaurants, and event venues.
What We Offer
We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 403(b) retirement plan and paid time off.
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