Culinary Operations Manager

1 day ago

Portsmouth, Virginia, United States NEXDINE Hospitality Full time
Culinary Operations Support Manager

Job Summary:

The Culinary Operations Support Manager is a key member of our Operations Support Team, responsible for providing culinary and operations expertise within the region. This role oversees all aspects of culinary production, purchasing, sustainability, and program development, while supporting the opening of new communities within our Business Dining Services vertical.

Key Responsibilities:

  • Develop and implement existing programs to enhance new concepts, ensuring the highest possible quality of food service.
  • Review, recommend, and standardize prices, products, and budgetary allotments regarding food purchasing costs.
  • Assist with the development of short- and long-term financial goals for units consistent with purchasing objectives.
  • Monitor and forecast food purchasing expenses to ensure company goals are met on a quarterly and annual basis.
  • Develop short- and long-term operational strategies in partnership with the executive team.
  • Lead and manage a highly productive, motivated, and driven team through strong communication, empowerment, reward, and coaching techniques.
  • Manage client relationships to maintain client satisfaction and account retention.
  • Engage in strategic planning and manage short- and long-term initiatives.
  • Assess unit manager leadership performance and provide appropriate guidance and/or recognition.
  • Ensure effective engagement with unit managers and consistent flow of information in both directions to reinforce a culture of collaboration, trust, and open communication.
  • Establish and monitor meaningful metrics to track operational and leadership effectiveness as well as the impact of programmatic efforts.
  • Oversight of high-level client catering events.
  • May oversee operational framework for each unit, such as OSHA regulations, work methods and procedures manuals, and federal and state guidelines on personnel administration and ensure all employees understand and maintain the necessary requirements.
  • May implement corrective action plans to solve organizational or departmental problems.
  • Establish departmental responsibilities and coordinate functions among departments and units.

Requirements:

  • Culinary school certificate or degree or equivalent combination of education and experience.
  • 5 years of culinary experience.
  • ServSafe Certification.
  • Allergen Awareness Certification (MA).

About NexDine:

NexDine is a fast-growing specialty dining service provider, offering excellent working conditions, empowering creativity, cool technology, and great food. We hire and keep great people, work as a team, and contribute to the success of our business. We want our employees to get excited about making great food while keeping our customers satisfied and coming back for more. We empower our people to make the choices that ensure every NexDine customer is satisfied with our services. We all work hard, love what we do, and have fun too.

NexDine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other classification protected by law. NexDine participates in E-Verify.

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