Sales Associate for Retail Excellence

2 weeks ago


Woodbridge, Virginia, United States DTLR Full time

Position Overview:
We are seeking a dedicated Full-Time Sales Associate who will play a vital role in enhancing customer satisfaction and driving sales at DTLR stores.

Key Responsibilities:
- Foster strong customer relationships by providing exceptional service in a professional and attentive manner.
- Identify customer needs and offer knowledgeable assistance to guide them in selecting suitable products.
- Exhibit an understanding of fashion trends to effectively meet customer preferences while adhering to DTLR standards.
- Assist with inventory management, including shipments, merchandising, restocking, and pricing.
- Maintain a positive and enthusiastic attitude towards work and the company culture.
- Adhere to all company policies and procedures while promoting a safe and compliant work environment.
- Support the Store Manager in monitoring inventory loss and ensuring compliance with operational standards.
- Train fellow employees in effective selling and merchandising techniques.
- Implement loss prevention strategies to minimize inventory shrinkage.
- Ensure accurate point of sale transactions and resolve discrepancies in collaboration with management.
- Keep management informed of significant developments and potential issues affecting store operations.
- Contribute to maintaining a clean and organized sales floor.
- Perform additional duties as assigned.

Qualifications:
To excel in this role, candidates should meet the following criteria:
- Previous experience in retail or customer service is preferred but not mandatory.
- A high school diploma or equivalent is preferred.

Skills and Knowledge:
- Strong command of the English language for effective communication with customers and team members.
- Demonstrated leadership abilities and capacity to work independently.
- Flexibility in availability to meet customer demands.
- Basic knowledge of fashion trends and a passion for retail customer engagement.
- Proven ability to work collaboratively within a team and manage responsibilities effectively.

Physical Requirements:
- Ability to stand for extended periods and lift/carry up to 50 lbs.
- Willingness to work in a fast-paced environment and adapt to changing priorities.

Transportation:
- Reliable transportation is required.

The above statements are intended to outline the general nature and level of work performed by individuals in this position and are not exhaustive of all duties and responsibilities.



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