Office Service Representative II

3 weeks ago


South Bend, Indiana, United States Canon USA & Affiliates Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Service Representative II to join our team at Canon USA & Affiliates. This role is responsible for ensuring the smooth operation of our mailroom and administrative functions, providing exceptional customer service, and maintaining a professional work environment.

Key Responsibilities
  • Mailroom Operations: Receive, sort, and deliver all incoming mail and packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage, and dispatch all outgoing mail and packages in accordance with postal regulations.
  • Customer Service: Insure total customer satisfaction through understanding of customer expectations, proactive problem identification and resolution, and maximizing opportunities to build relationships.
  • Administrative Support: Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner, and keep supply area neat.
  • Additional Duties: Perform other administrative duties as needed, including inserting, copying, and photocopying, as well as providing reception work such as answering telephones, taking messages, and greeting visitors.
Requirements
  • High school diploma or equivalent
  • 2-5 years' experience working in a mailroom or professional office environment
  • Knowledge of metering, weighting, logging, and other shipping procedures
  • Proficiency in computer skills preferred
  • Ability to perform routine and some complex functions of various equipment and systems
What We Offer
  • Competitive pay and benefits
  • Comprehensive training and development programs
  • A company focused on creating a positive work and client environment
  • Employee discounts on entertainment, products, and services nationwide


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