Customer Support Associate

5 days ago


Fort Myers, Florida, United States Battle Marketing and Management Full time

Job Summary:

Battle Marketing and Management is seeking a highly motivated and detail-oriented Customer Support Associate to join our team. As a key member of our sales and marketing team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities:

  • Customer Service: Engage with customers through various communication channels, provide product knowledge, and resolve customer inquiries in a timely and professional manner.
  • Market Research: Conduct research to identify new business opportunities, analyze market trends, and develop strategies to increase sales.
  • Sales and Marketing: Collaborate with the sales team to develop and implement sales strategies, promote products and services, and build strong relationships with clients.
  • Training and Development: Participate in regular training sessions to enhance product knowledge, sales skills, and customer service techniques.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in customer service or sales role preferred.
  • Skills: Excellent communication and interpersonal skills, strong problem-solving skills, and ability to work in a fast-paced environment.

What We Offer:

Battle Marketing and Management offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.



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