Customer Support Specialist
2 days ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a skilled Customer Support Representative to join our team at Kelly Services.
About the Role
As a Customer Support Representative, you will be the face of our company, providing top-notch support to our clients and internal teams. Your primary responsibility will be to resolve customer inquiries and issues in a timely and professional manner.
Key Responsibilities
- Provide exceptional customer service through various communication channels, including phone, email, and chat.
- Resolve customer complaints and issues in a fair and timely manner.
- Collaborate with internal teams to ensure seamless communication and issue resolution.
- Stay up-to-date with product knowledge and industry trends to provide informed support.
- Meet or exceed performance metrics and quality standards.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for career growth and professional development.
- A competitive salary and benefits package.
- A hybrid work environment with a mix of in-office and remote work.
Requirements
- High school diploma or equivalent required; college degree preferred.
- Previous customer service experience, preferably in a technical or service-oriented role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
If you're a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.
At Kelly, we're committed to providing a positive and inclusive work environment that values diversity and promotes career growth. We're an equal opportunities employer and welcome applications from all qualified candidates.
Apply now and take the first step towards a rewarding career with Kelly Services.
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