Account Manager
2 days ago
WorldStrides is seeking a highly motivated and customer-focused Account Manager to join our team. As a key member of our sales and marketing team, you will be responsible for developing and maintaining relationships with our university partners, delivering outstanding customer service, and driving revenue growth.
Key Responsibilities:- Develop and implement sales strategies to meet or exceed annual revenue targets
- Build and maintain strong relationships with university partners, understanding their needs and preferences
- Collaborate with internal teams to create customized programs and itineraries for our clients
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner
- Stay up-to-date on industry trends and competitor activity, using this knowledge to inform sales strategies and improve customer engagement
- 2+ years of experience in customer service or sales, preferably in the education or travel industry
- Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues
- Proven track record of meeting or exceeding sales targets, with a strong understanding of sales strategies and tactics
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
- Flexibility to travel domestically and internationally, as needed
- BA/BS degree in a relevant field, such as business, marketing, or education
- Experience working in a sales or customer service role, preferably in the education or travel industry
- Knowledge of CRM software and other sales tools
WorldStrides is an equal opportunity employer, committed to building a diverse and inclusive workforce. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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