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IT Systems Administrator

2 months ago

Knoxville, Tennessee, United States University of Tennessee Full time
Job Summary

This position contributes to the technical support, administration, and security for the diverse computer systems in the University of Tennessee's Facilities Services department, requiring judgment guided by outcomes, principles, and standards.

Key Responsibilities
  • Independently analyze technical problems and implement solutions in collaboration with supervisor.
  • Troubleshoot and diagnose computer hardware and software issues.
  • Set up, upgrade, configure, and maintain computers, servers, and networked systems and attached devices.
  • Maintain, deploy, design, test, and lead small scope projects and systems under the direction of senior staff.
  • Research and advise on system integration, IT purchases, and upgrades.
  • Provide technical support for 600+ users across Facilities Services on computer systems, peripherals, and network access.
  • Manage peripherals across Facilities Services and satellite locations on campus.
  • Support and plan for individual use and SCADA building-wide systems across campus.
  • Supply ordering, lease renewals, and adding or removing systems according to utilization.
Requirements
  • High school diploma or GED.
  • Valid TN Driver's license.
  • Technical training in computer technology or related field.
  • 3-5 years' experience with Microsoft Windows, Apple OS, iOS, or Android systems.
  • 3-5 years' networking experience in an enterprise system.
  • 2-3 years' experience scripting/code environments such as Zoho, Oracle Visual Builder.
  • 2-3 years' experience with identity management systems such as Microsoft Active Directory or Microsoft Azure.
Preferred Qualifications
  • Project management skills.
  • Record keeping skills.
  • Ability to deliver training.
  • Ability to learn and understand new systems.
  • Ability to explain technical information to a diverse audience with varying technical skills.
Working Conditions

This position is a full-time position with the University of Tennessee's Facilities Services department.