Assistant Manager

1 week ago


Falmouth, Massachusetts, United States West Marine Full time

**About the Role**

We are seeking a highly motivated and experienced Assistant Manager to join our team at West Marine. As a key member of our store leadership team, you will play a critical role in ensuring an exceptional customer experience and driving business results.

**Key Responsibilities**

• Lead by example, demonstrating a passion for customer service and a commitment to excellence in all aspects of store operations.

• Foster a positive and inclusive store culture, promoting teamwork and collaboration among associates.

• Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase associate engagement.

• Provide coaching and guidance to associates, helping them to develop their skills and achieve their full potential.

• Stay up-to-date on industry trends and competitor activity, using this knowledge to inform business decisions and drive innovation.

• Collaborate with other store leaders to achieve business objectives and support the overall success of the store.

**Requirements**

• 2+ years of retail supervisory experience, preferably in a customer-facing role.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, associates, and other stakeholders.

• Proven ability to lead and motivate a team, with a track record of driving results and achieving business objectives.

• Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.

• Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed.

**What We Offer**

• Competitive salary and benefits package.

• Opportunities for career growth and professional development.

• A dynamic and supportive work environment.

• The chance to work with a leading brand in the boating industry.


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