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Garden Center Operations Manager

2 months ago

East Falmouth, Massachusetts, United States Grower Merchandising Service Full time
Job Description

Job Title: Field Supervisor

Location: Massachusetts

Position: Seasonal Hourly Non-exempt

Reports to: Regional Manager

Job Summary:

A Field Supervisor is primarily responsible for overseeing the execution of all assigned Live Plant merchandising service responsibilities and sales activities. The field supervisor is responsible for an average of 2-4 employees per store depending on the location. One of the main goals of this position is to build stronger relationships with store personnel and merchandisers providers.

Key Responsibilities:

  • Develop and Maintain Relationships: Develop successful working partnerships by interacting professionally and maintaining effective communication with diverse groups, including store management teams, associates, and GMS Merchandising personnel.
  • Train and Assist: Train and assist store management and co-workers in sharing plant knowledge and maintenance, i.e., proper watering techniques, culling, and waste. (best practices)
  • Minimize Markdowns and Shrink: Minimize markdowns and shrink by assisting Store with the CVP process. Onboard new hires, familiarize them with Apps required to use, practice area reports, and proper photography of displays.
  • Travel and Execution: Travel within designated territory to ensure stores are set to store layout, displayed merchandise is condensed, salable, and signed properly.
  • Communication and Follow-up: Communicate daily with direct manager and follow up on all requests from management in a timely manner.
  • Policy Adherence: Understand, follow, and ensure team adheres to all Grower Merchandising SOP's and policies.
  • Inventory Management: Unloading racks and pallets. Managing inventory levels and maintenance of the live goods for GMS customers (Vendors).
  • Additional Responsibilities: All other duties assigned by the direct manager.

Requirements:

  • Must-Haves: Must own a smartphone, download and use required apps as well as have daily access to a computer with internet.
  • Physical Demands: Able to meet the physical demands of the job which includes: standing for prolonged periods, reaching and bending repeatedly, and lifting up to 50 pounds.
  • Availability: Willing to work in all weather conditions. Available to work weekends and holidays when required.
  • Skills: Must possess strong interpersonal, organizational, time management, problem-solving, follow-up, and leadership skills. Ability to execute store layout and signage guidelines. Ability to manage multiple tasks simultaneously and prioritize accordingly.
  • Preferred Qualifications: High school diploma or equivalent. 1-3 years of retail background, garden center operation, customer service, and plant care. 6 months of experience performing product merchandising tasks including reading store layouts (planograms), setting up and tearing down displays.

Benefits:

  • Flexible Schedules:
  • Cell Phone Reimbursement: $7.50 Cell Phone reimbursement for every pay period worked
  • Paid Time Off: Paid Time Off after 1 year of service
  • Paid Sick Leave: Paid Sick Leave in accordance with our Company Policy