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Customer Service Specialist

2 months ago

Brandon, Florida, United States Bob Boyte Honda - Brandon Full time
Position Overview

At Bob Boyte Honda, every team member plays a vital role in our ongoing success. As a distinguished Honda dealership, we have proudly achieved the Honda President's Award for 19 consecutive years. Our dynamic and rapidly expanding environment offers an exceptional workplace for dedicated individuals. We believe that satisfied employees lead to satisfied customers, and we value those who are committed to excellence and motivation. Join our dedicated team

Employee Benefits

  • Comprehensive Medical, Dental, & Vision Coverage
  • Life Insurance Options
  • Paid Training Programs
  • Opportunities for Career Advancement
  • Paid Time Off
  • Paid Holidays
  • Employee Vehicle Purchase Discounts

Key Responsibilities

  • Manage the flow of the service drive, ensuring customers receive timely, courteous, and effective assistance.
  • Take charge of the customer experience by executing additional tasks that enhance the dealership's positive reputation.
  • Provide exceptional support for all owner inquiries, whether via phone or in person, ensuring customers feel valued and well taken care of.
  • Guarantee that the daily schedule of technicians is fully utilized to serve our customers effectively.
  • Efficiently allocate tasks among technicians to optimize service delivery.

Required Qualifications

  • Friendly and organized demeanor
  • Proven leadership abilities
  • Strong time management capabilities
  • Excellent communication skills with customers
  • Professional appearance and grooming
  • Clean driving history
  • Willingness to undergo a pre-employment background check and drug screening

Bob Boyte Honda is an equal opportunity employer dedicated to fostering diversity and inclusion in the workplace. We strictly prohibit any form of discrimination or harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.