Hotel Night Auditor

2 months ago


Birmingham AL USA, United States Hotel Indigo Full time
Hotel Night Auditor Job Description

We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hotel Indigo. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.

Key Responsibilities:

  • Reconcile all credit card transactions, financial records, and occupancy percentages after a thorough audit process
  • Delegate housekeeping, security, and service requests, respond to guest inquiries, and resolve guest complaints
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Provide exceptional service to all hotel guests during their stay

Requirements:

  • Diploma or equivalent from high school is required; some college is desired
  • Experience in the hospitality industry or guest services is preferred, but not required
  • Excellent customer service and communication skills are required
  • Overnight shift; requires flexible hours
  • Proficiency with computers is required; experience with reservation and accounting software is desired

Compensation:

$12 - $14 hourly


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