Hotel Night Auditor
2 months ago
We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hotel Indigo. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.
Key Responsibilities:
- Reconcile all credit card transactions, financial records, and occupancy percentages after a thorough audit process
- Delegate housekeeping, security, and service requests, respond to guest inquiries, and resolve guest complaints
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Provide exceptional service to all hotel guests during their stay
Requirements:
- Diploma or equivalent from high school is required; some college is desired
- Experience in the hospitality industry or guest services is preferred, but not required
- Excellent customer service and communication skills are required
- Overnight shift; requires flexible hours
- Proficiency with computers is required; experience with reservation and accounting software is desired
Compensation:
$12 - $14 hourly
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