Hotel Front Desk Night Auditor
6 months ago
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
•Follow night audit shift check list procedures
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Complete additional bookkeeping, administrative, and accounting procedures as requested
•Provide exceptional service to all hotel guests during their stay
Qualifications
•Must have a pleasant and happy personality. This is the hospitality industry, and we expect all front desk/night audit staff to be pleasant to all guests no matter what
•Diploma or equivalent from high school is required; some college is desired
•Experience in the hospitality industry or guest services is preferred, but not required
•Excellent customer service and communication skills are required
•Overnight shift; requires flexible hours
•Proficiency with computers is required; experience with reservation and accounting software is desired
-
Hotel Front Desk Night Auditor
4 weeks ago
Birmingham, AL, USA, United States Hotel Indigo Full timeHotel Front Desk Night AuditorWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at Hotel Indigo. As a Night Auditor, you will be responsible for reconciling financial records, preparing reports, and providing exceptional customer service to our guests.Key Responsibilities:Reconcile all credit card transactions, financial...
-
Hotel Front Desk Night Auditor
1 month ago
Birmingham, Alabama, United States Hotel Indigo Full timeJob OverviewOur hotel is seeking a Night Auditor to join our team. The ideal candidate will have strong attention to financial details, excellent communication skills, and a genuine love of interacting with people. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the...
-
Night Auditor
1 month ago
Birmingham, United States HYATT Hotels Full timeHyatt Hotels - 1000 Riverchase Galleria [Front Desk Agent / Reservations Agent] As a Night Auditor at Hyatt Hotels, you'll: Be responsible for the preparation and disposition of all Night Audit work; Be responsible for all Hotel Host functions during the overnight shift; Contribute to the hotel's commitment to high quality guest service and teamwork...Hiring...
-
Hotel Night Auditor
2 months ago
Birmingham, United States Crestview Management, LLC Full timeMarriott Birmingham is hiring Night Audit - Full Time Location: Marriott Birmingham 3590 Grandview Pkwy Birmingham, Al 35243 Hotel Night Auditor Job Description The Hotel Night Auditor is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift. Key...
-
Hotel Front Desk Associate
4 weeks ago
Birmingham, Alabama, United States Hotel Indigo Full timeWe are seeking a skilled and enthusiastic front desk agent to join our guest services team at Hotel Indigo.Key Responsibilities:Bookkeeping: Maintain accurate records of all hotel guest account information.Mitigate customer complaints as needed.Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates,...
-
Hotel Front Desk Clerk
6 months ago
Birmingham, United States Hotel Indigo Full timeDescription We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...
-
Weekend Night Auditor
1 month ago
Birmingham, United States Hilton Garden Inn Full timeWho Are We and Who are we looking for... ? The Hilton Garden Inn Birmingham SE at Liberty Park and RAM Hotels. We are seeking a friendly and professional Night Auditor in the evenings to join our team at our hotel, the Hilton Garden Inn BHAM SE Liberty Park. Recently ranked by BHAM BUSINESS JOURNAL at #3 (out of 83 area hotels) and currently #6 on...
-
Hotel Front Desk Agent
3 months ago
Birmingham, United States Crestview Management, LLC Full timeMarriott Birmingham is Front Desk Associate - Evening Shift: 3:30pm - 11pm Location: Marriott Birmingham 3590 Grandview Pkwy Birmingham, Al 35243 Hotel Front Desk Agent Job Description A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or...
-
Night Auditor
2 weeks ago
Birmingham, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Candlewood Suites Birm-Invern [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit checklist...
-
Weekend Night Auditor
4 weeks ago
Birmingham, Alabama, United States Hilton Garden Inn Full timeRole SummaryWe are seeking a friendly and professional Night Auditor to join our team at the Hilton Garden Inn. As a key member of our Front Desk Team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesOffer professional, friendly, and attentive service to guests, anticipating...
-
Front Desk Supervisor
6 months ago
Birmingham, United States HVMG Full timeJoin our Team at Hyatt Regency Birmingham - The Wynfrey Hotel Are you a natural leader with a passion for providing exceptional service? Do you love working with people and want to be part of a company that values its associates? If this sounds like you, we have the perfect opportunity for you! What you'll be doing As a Front Desk Supervisor, you...
-
Front Desk Representative
4 weeks ago
Birmingham, Alabama, United States Courtyard by Marriott Birmingham Downtown at UAB Full timeJob SummaryThe Front Desk Agent will be responsible for providing exceptional customer service to guests, handling room reservations, and managing the front desk operations. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesGuest ServicesGreet and...
-
Front Desk Agent
2 months ago
Birmingham, United States Schulte Companies Full timeSchulte Companies - 1903 29th Ave S [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions; Maintain a clean and organized front desk area; Assist with...
-
AM Front Desk Agent
1 month ago
Birmingham, United States Hilton Garden Inn Full timeWho Are We and Who are we looking for... ? The Hilton Garden Inn Birmingham SE at Liberty Park and RAM Hotels. We are seeking a friendly and professional Front Desk Agent in the mornings to join our team at our hotel, the Hilton Garden Inn BHAM SE Liberty Park. Recently ranked by BHAM BUSINESS JOURNAL at #3 (out of 83 area hotels) and currently #6 on...
-
Front Desk Ambassador
4 weeks ago
Birmingham, Alabama, United States Drury Hotels Full timeDeliver Exceptional Guest ExperiencesAs a Front Desk Ambassador at Drury Hotels, you will be the welcoming face of our hotel, ensuring every guest feels valued and cared for. Your warm and friendly demeanor will make a lasting impression, setting the tone for a memorable stay.Your Key Responsibilities:Provide exceptional guest service, responding to their...
-
Front Desk Agent
1 month ago
Birmingham, United States HYATT Hotels Full timeHyatt Hotels - 1000 Riverchase Galleria [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties;...
-
Front Desk Staff Assistant
4 weeks ago
Birmingham, Alabama, United States Home2 Suites Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Staff Assistant to join our team at RAM Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and welcoming front desk area.Key...
-
Front Desk Agent
2 months ago
Birmingham, United States The Townsend Hotel Full timePRIMARY RESPONSIBILITIES: Primary Responsibilities will be divided between providing guest services, reservations, concierge, and host/hostess assistance. Guest Services - 30% Provide exemplary guest service. Respond promptly and efficiently to inquiries, directions, requests, and complaints. Accurately process guest mail and messages. Assist guest upon...
-
Front Desk Ambassador
4 weeks ago
Birmingham, Alabama, United States Hilton Garden Inn Full timeFront Desk Agent OpportunityWe are seeking a friendly and professional Front Desk Agent to join our team at the Hilton Garden Inn. As a key member of our Front Desk and Guest Services Team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Provide professional, friendly,...
-
Front Desk Ambassador
4 weeks ago
Birmingham, Alabama, United States Drury Hotels Full timeAbout the Role:We are seeking a highly organized and friendly individual to join our front desk team as a Guest Service Agent. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring a warm and welcoming atmosphere for our guests.Key Responsibilities:Assist guests in a friendly, efficient, and...