Hotel Night Auditor

2 days ago


SE Loop UNIT D Odessa TX USA, United States Hawthorn Suites by Wyndham Full time
Hotel Night Auditor Job Description

We are seeking a detail-oriented and customer-focused Hotel Night Auditor to join our team at Hawthorn Suites by Wyndham. As a key member of our front desk team, you will be responsible for ensuring a smooth and efficient check-in and check-out process for our guests.

Key Responsibilities:
  • Guest Check-in and Check-out: Process guest arrivals and departures, ensuring accurate and timely completion of all necessary tasks.
  • Guest Services: Provide exceptional customer service, addressing guest inquiries and concerns in a professional and courteous manner.
  • Financial Management: Conduct nightly audits to ensure accurate financial records and identify any discrepancies or issues.
  • Property Maintenance: Perform routine walks around the property to ensure a safe and quiet environment for our guests.
  • Administrative Tasks: Assist with various administrative duties, such as setting up morning coffee and breakfast preparations, as assigned by the General Manager.
Requirements:
  • 2+ years of experience in a customer-facing role, preferably in a hospitality environment.
  • Excellent communication and problem-solving skills.
  • Ability to work independently with minimal supervision.
  • Strong attention to detail and organizational skills.
  • Ability to remain calm and composed under pressure.

We are looking for a part-time to full-time Hotel Night Auditor who is passionate about delivering exceptional customer service and ensuring the success of our hotel. If you are a team player with a strong work ethic and a commitment to excellence, we encourage you to apply for this exciting opportunity.


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