BMW Product Specialist Extraordinaire

1 month ago


Calabasas, California, United States Bob Smith BMW-MINI Full time

Company Overview

Bob Smith BMW-MINI is a family-owned and operated dealership that prides itself on creating a positive and productive work environment. As a leading provider of BMW and MINI vehicles, we strive to attract the best talent in the market.

Salary

The estimated annual salary for this position ranges from $31,800 to $64,000, depending on experience and performance. In addition to base hourly compensation of $15.50, the successful candidate may also be eligible for a production bonus based on unit delivery numbers.

Job Description

We are seeking an energetic and technology-oriented individual to fill the role of BMW Product Specialist/Genius. This dynamic sales professional will assist customers in person, over the phone, and digitally through test drives and video demonstrations.

Responsibilities

  • Proactively approach customers in the showroom to welcome them and offer assistance.
  • Stay up-to-date with the latest product information and provide customers with detailed specifications about all BMW products.
  • Perform high-quality demonstrations of new and used vehicle features.
  • Provide exceptional customer service by using non-pressured discussion techniques.
  • Assist the sales department with test drives, vehicle delivery sales, and post-delivery product support.

Required Skills and Qualifications

  • Valid California driver's license with a clean driving record.
  • Prior experience working with customers and providing exceptional service.
  • Candidate should have a coachable attitude, team-oriented mindset, and strong desire to succeed.
  • Excellent communication skills, both verbal and written.
  • Ability to negotiate and present effectively.

Benefits

  • Cafe on site offering breakfast and lunch services Tuesday through Saturday.
  • Employee Vehicle Purchase Program.
  • Comprehensive medical, dental, life, disability, and other insurance products.
  • 401k retirement plan.
  • Paid vacation time.
  • Opportunities for growth and advancement within the company.

Others

  • Dealership orientation welcome tour to introduce customers to various points of interest.
  • Follow-up with prospective buyers post-visit and follow-up with buyers to ensure referral business.
  • Responsible for the preparation of the showroom, ensuring a good selection of demo cars are available and the showroom is always presentable.


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