Executive Director of Coffee Operations

1 week ago

Tallahassee, United States Lucky Goat Coffee Full time
About Lucky Goat Coffee

Lucky Goat Coffee is a specialty coffee production roaster based out of Tallahassee, Florida. Since 2010, we have focused on expanding our brand through a growing café portfolio, an expanding wholesale business, and a booming e-commerce platform with nationwide reach. We are a team passionate about coffee and focused on making every experience with our brand one to remember.

Job Summary

We are seeking a highly skilled and experienced General Manager to join our Retail Operation team. The ideal candidate will have a strong background in management, leadership, and customer service, with a passion for delivering exceptional experiences for both employees and customers alike.

Key Responsibilities
  • Customer Experience: Responsible for the daily delivery of exceptional in-store experiences to drive traffic, sales, and customer loyalty. Handle customer feedback and resolve issues promptly and professionally.
  • Strategic Planning: Develop and execute strategies to enhance customer satisfaction and loyalty in partnership with the Director of Café Operations.
  • Financial Management: Responsible for the overall profitability of the cafe by managing the P&L; achieving sales goals, lowering cost of goods, and hitting labor targets.
  • Culture Development: Cultivate a positive and values-based culture that inspires, develops, and recognizes commitment to craft, customer focus, and a drive for results that delivers a superior guest experience.
  • Recruitment and Performance Management: Lead recruiting efforts for café staffing needs from initial interview to successful onboarding completion. Oversee performance management process for café employees and continuously improve developmental tools with the support of HR and the Education departments.
  • Inventory Management: Monitor inventory levels, place orders, and manage vendor relationships to ensure healthy inventory levels are always maintained. Conduct monthly inventory audits to allow for proper accounting practices.
  • Communication and Collaboration: Provide concise communication to all employees regarding standards, operational functions, and expectations for performance. Work in conjunction with outside vendors/partners to ensure strong working relationships are established and maintained.
Requirements
  • Minimum of two years of management experience within a food service or customer service-related industry, preferably in a coffee-shop setting.
  • Significant experience in a fast-paced environment with proven success in scaling systems and people to meet company objectives.
  • Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
  • Exceptional organizational and time management abilities.
  • Effective communicator and active listener with the ability to make connections with people at all levels of the company.
  • Financial acumen with the ability to analyze and interpret financial statements.
  • Knowledge of health and safety regulations and compliance.
  • Proven leadership abilities, including ability to think strategically and develop operational strategies.
  • Flexible work schedule, ensuring availability during weekends and holidays.
  • Genuinely passionate about the coffee business, the Lucky Goat Coffee brand, and the amazing people we employ.
Benefits
  • Employee Discount of 25% off.
  • Competitive Paid Time Off Policy along with Paid Holidays as listed in Employee Handbook.
  • Healthcare package including supplemental dental and vision.
  • 401K along with company matching.

All benefits subject to change based on applicable laws and/or the Company's lawful discretion. Benefits plan terms and applicable law control with respect to insurance terms.

  • General Manager

    1 week ago

    Tallahassee, United States Lucky Goat Coffee Full time

    General Manager – Midtown LocationLucky Goat Coffee is a specialty coffee production roaster based out of Tallahassee, Florida. Since 2010, we have focused on expanding our brand through a growing café portfolio, an expanding wholesale business, and a booming e-commerce platform with nationwide reach. We are a team passionate about coffee and focused on...

  • Executive Director of Operations

    2 weeks ago

    Tallahassee, United States Recruits Lab (We're hiring) Full time

    Job Title: Vice President of OperationsAt Recruits Lab, we're seeking an experienced Vice President of Operations to drive operational excellence and contribute to our continued success.Key Responsibilities:Operational Strategy and Efficiency: Develop and execute comprehensive operational strategies aligned with our growth objectives.Supply Chain...

  • Executive Director

    2 weeks ago

    Tallahassee, United States American Historical Association Full time

    Executive Director OpportunityThe American Historical Association is seeking a visionary leader to serve as the Executive Director of the Henry Morrison Flagler Museum. As a key spokesperson for the institution, the successful candidate will be responsible for preserving and interpreting Whitehall's legacy and America's Gilded Age.About the RoleThe Executive...

  • Coffee Specialist

    3 weeks ago

    Tallahassee, Florida, United States MCR Hotels Full time

    Position Overview:The Coffee Specialist at MCR Hotels will be responsible for crafting, preparing, and serving a variety of specialty beverages, including both hot and cold options. This role requires a passion for coffee and tea, along with the ability to engage with guests and provide tailored recommendations based on their preferences. The ideal candidate...

  • Executive Director

    2 weeks ago

    Tallahassee, United States Foundation List Full time

    {"title": "Executive Director", "subtitle": "Lead the Flagler Museum into a new chapter of impact and innovation.", "content": "The Flagler Museum is seeking a visionary Executive Director to lead the institution into a new era of growth and excellence. As a seasoned leader with a passion for the Gilded Age, you will be responsible for building on the...

  • Executive Director of Regulatory Affairs

    3 weeks ago

    Tallahassee, United States State of Florida Full time

    Job SummaryThe State of Florida is seeking a highly skilled and experienced professional to serve as the Deputy Executive Director of the Board of Nursing. This key leadership position requires a strong background in regulatory affairs, staff management, and policy development.Key ResponsibilitiesSupervise and manage a team of staff members, including...

  • Barista - Coffee Connoisseur

    2 weeks ago

    Tallahassee, Florida, United States MCR Hotels Full time

    About the RoleWe are seeking a skilled Barista to join our team at the DoubleTree by Hilton Tallahassee. As a Barista, you will be responsible for creating, preparing, and serving specialty coffee, tea, and other beverages to our guests.Key ResponsibilitiesPrepare and serve hot and cold beverages, such as coffee, blended coffee, and tea, to guests,...

  • Regional Operations Director

    2 weeks ago

    Tallahassee, United States Martin Executive Recruiting, Inc Full time

    {"Job Title": "Vice President of Operations", "Job Description": "Job Summary:Our client, a leading consumer lending company, is seeking a dynamic Vice President of Operations to lead and drive successful operations within their region. The VP will be responsible for achieving sales and profit objectives by executing the overall company mission and strategy...

  • Executive Director

    3 weeks ago

    Tallahassee, United States Trulieve Full time

    About TrulieveTrulieve is a leading cannabis company dedicated to providing high-quality products and exceptional customer service. Our mission is to help patients achieve relief from various medical conditions.Job SummaryWe are seeking an experienced Executive Director to lead our retail operations and drive sales growth. The ideal candidate will have a...

  • Barista - Coffee Connoisseur

    2 weeks ago

    Tallahassee, Florida, United States MCR Hotels Full time

    Job Summary:The Barista at MCR Hotels will be responsible for creating an exceptional customer experience by preparing and serving specialty coffee, tea, and other beverages. This role requires excellent service skills, knowledge of brewing equipment, and the ability to educate guests on our drink menu.Responsibilities:Customer Service: Prepare and serve hot...

  • Executive Director Position

    3 weeks ago

    Tallahassee, United States Florida Rural Water Association Full time

    Job Summary: The Florida Rural Water Association is seeking a highly skilled and experienced Executive Director to lead our organization in providing high-quality water and wastewater services to Floridians.About the Role: As Executive Director, you will be responsible for overseeing the strategic direction and operations of the Association, ensuring that...

  • Executive Director of Utility Services

    2 weeks ago

    Tallahassee, United States Florida Association of Counties Full time

    About the Role:The Florida Association of Counties seeks a highly skilled and experienced professional to serve as the Utility Authority Executive Director. This is a key leadership position that will play a critical role in shaping the future of utility services in Nassau County.Key Responsibilities:Provide strategic leadership and direction to the Utility...

  • Deputy Executive Director

    3 weeks ago

    Tallahassee, United States CAIR Florida Full time

    Job SummaryCAIR Florida is seeking a highly skilled and experienced Deputy Executive Director to lead and manage all administration and programming functions. This role requires a strategic thinker with excellent leadership and management skills to oversee day-to-day operations, develop and implement program strategies, and ensure organizational financial...

  • Executive Director, Henry Morrison Flagler Museum

    2 weeks ago

    Tallahassee, United States Southeastern Museums Conference Full time

    {"title": "Executive Director", "subtitle": "Lead the Henry Morrison Flagler Museum", "content": "The Henry Morrison Flagler Museum is seeking a visionary leader to serve as its Executive Director. As the chief executive officer, you will be responsible for overseeing the museum's operations, strategic planning, and community engagement. The ideal candidate...

  • Executive Culinary Director

    3 weeks ago

    Tallahassee, United States OuterTalent Recruiting Full time

    **Job Summary**We are seeking a highly skilled and experienced Executive Culinary Director to lead the culinary team at a premier steakhouse located within a resort setting in Florida. This position offers an exciting opportunity for a chef with a strong background in fine dining and steakhouse cuisine to showcase their expertise in a dynamic environment...

  • Panhandle Territory Operations Director

    3 weeks ago

    Tallahassee, United States Brookdale Senior Living Full time

    About the RoleThis is an exciting opportunity to lead a team of Executive Directors in the Panhandle region, overseeing a portfolio of Assisted Living, Independent Living, and Memory Care Communities. The ideal candidate will have a strong background in operations management, with a minimum of 3-5 years of experience leading a team in the senior living...

  • Regional Director of Operations Panhandle Territory

    3 weeks ago

    Tallahassee, United States Brookdale Senior Living Full time

    About the RoleThis is an exciting opportunity to lead a team of Executive Directors in the Panhandle region, overseeing a portfolio of Assisted Living, Independent Living, and Memory Care Communities. As a Regional Director of Operations, you will be responsible for developing and implementing short-term tactical direction and oversight, driving revenue...

  • Senior Sales Operations Director

    2 weeks ago

    Tallahassee, United States Automatic Data Processing Full time

    Job Title: Senior Sales Operations DirectorAt Automatic Data Processing, we are seeking a highly skilled Senior Sales Operations Director to join our team. As a key member of our sales organization, you will be responsible for driving sales productivity, effectiveness, and alignment with our business goals.Key Responsibilities:Provide leadership to the sales...

  • Executive Director of Operations

    2 weeks ago

    Tallahassee, United States Beacon Hill Hospitality Full time

    {"Job OverviewAt Beacon Hill Hospitality, we're seeking a seasoned leader to drive operational excellence across our rapidly growing organization.As Vice President of Operations, you'll be responsible for providing strategic leadership and oversight to ensure seamless day-to-day operations, exceeding client expectations, and driving business growth.Key...

  • Director of Global Strategy and Policy

    2 weeks ago

    Tallahassee, Florida, United States Department of The Air Force Full time

    Job Title: Director of Global Strategy and PolicyJoin the Department of the Air Force as a Senior Executive in a leadership role that requires strategic vision and expertise in special operations.About the RoleThe Director of Global Strategy and Policy is responsible for overseeing the development and execution of planning, policy, strategy, and future...