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SRE - Infrastructure Operations Specialist
2 months ago
Job Title:
SRE - Infrastructure Operations Specialist
Location:
Hybrid - Palo Alto, CA 2/3 days in office
Job Overview:
Essential Skills
Proven experience in an IT Infrastructure SRE role or equivalent. - Expert level
Proficiency in DevOps tools and solutions - Expert Level
Advanced knowledge of automation and scripting tools (e.g., Ansible, Puppet, Chef, Bash, Python). - Expert level
Familiarity with Windows, Linux/Unix operating systems - Medium level
Experience with Agile/Scrum methodologies is advantageous. - Medium level
Key Responsibilities
Lead the technical support team to ensure prompt and effective resolution of product-related challenges.
Oversee the establishment and maintenance of SRE and DevOps methodologies to enhance system reliability and performance.
Provide mentorship and guidance to team members, fostering a culture of continuous learning and improvement.
Collaborate with cross-functional teams to identify and tackle technical challenges and opportunities.
Develop and implement strategies to optimize system performance and minimize downtime.
Ensure adherence to industry standards and best practices in SRE and DevOps.
Monitor system performance and implement proactive measures to avert issues.
Drive the adoption of automation tools and processes to enhance efficiency and reduce manual intervention.
Coordinate with stakeholders to prioritize and address critical technical issues.
Conduct regular reviews and audits to ensure the effectiveness of technical support processes.
Develop and maintain documentation for technical support procedures and best practices.
Provide technical expertise and support for complex issues that require advanced troubleshooting.
Collaborate with cross-functional teams to implement new technologies and solutions.
Ensure that our infrastructure is secure and compliant with industry regulations.
Develop and maintain documentation for our infrastructure and processes.
Participate in on-call rotations to provide 24/7 support for critical systems.
Foster a collaborative and inclusive work environment that encourages innovation and creativity.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.
All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.
We promote and support a diverse workforce across all levels in the company.