Customer Service Representative
3 weeks ago
About The Watermark at Almaden
We are one of the Top 25 Best Workplaces in Senior Housing for Independent Living, Assisted Living, Memory Care, Skilled Nursing and Home Healthcare. Our company celebrates people, their stories, and their meaningful interactions-because every interaction matters. We focus on keeping our communities healthy and our residents thriving through leading edge technology and well-being programs that benefit our entire Watermark family.
Job Summary
We are looking for a highly organized and patient Receptionist to join our team. As a Receptionist, you will be the first point of contact for our residents, family members, and visitors. You will be responsible for providing exceptional customer service, managing front desk operations, and maintaining a positive and welcoming atmosphere.
Responsibilities
- Provide exceptional customer service to residents, family members, and visitors
- Manage front desk operations, including answering phones, responding to emails, and handling resident requests
- Maintain a positive and welcoming atmosphere in the community
- Work effectively in a fast-paced environment
- Develop meaningful relationships with residents and colleagues
Requirements
- 1-year experience as a Receptionist
- Able to work weekends and holidays
- Able to work in a fast-paced environment
- Excellent work ethic
- Excellent communication skills
- Highly organized
What We Offer
- Excellent Benefits
- Training and continuing education
- Comprehensive onboarding program
- Coaching and mentoring
We are an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ/Sexual Orientation/Gender Identity or Expression-proudly embracing diversity in all of its manifestations.
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