Senior Patient Account Coordinator

6 days ago


Chesterfield, Missouri, United States Mercy Full time
Job Summary

The Senior Specialty Account Coordinator is a key member of our team, responsible for managing multiple facets of patient account coordination, including insurance/benefit verification, denials management, and collections. This role requires strong analytical and communication skills, as well as the ability to supervise and train staff.

Key Responsibilities
  • Verify patient insurance and benefits to ensure accurate billing and reimbursement
  • Manage denials and appeals to resolve payment issues
  • Collect outstanding patient balances and negotiate payment plans
  • Provide training and guidance to new and existing staff on policies, protocols, and systems
  • Communicate effectively with physicians, staff, patients, and insurance companies
Requirements
  • 3+ years of experience in patient account coordination or a related field
  • Strong analytical and communication skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Experience with claims procedures and insurance company regulations
  • Ability to supervise and train staff
What We Offer

At Mercy, we offer a comprehensive benefits package, including health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds. We are committed to providing a supportive and collaborative work environment that allows our employees to grow and thrive.



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