Food Expediter

2 months ago


Long Beach, California, United States Lucille's Full time
Job OverviewPosition Summary

The Food Expediter is essential in supporting the restaurant team by ensuring that meals are prepared according to established protocols and presentation standards. This role involves the timely and courteous delivery of food and items to patrons, ensuring adherence to the company's quality benchmarks.

Key Responsibilities

The primary duties include, but are not limited to:

  • Organizing and presenting prepared meals, ensuring proper garnishing and delivery as per orders
  • Managing guest orders through an automated Quick Service Restaurant (QSR) ticketing system
  • Delivering food efficiently and in an appealing manner
  • Collaborating effectively with team members
  • Acting as a liaison between the front-of-house service team and back-of-house culinary staff
  • Maintaining comprehensive knowledge of the restaurant's menu offerings
  • Carrying trays and plates, clearing tables, and replenishing beverages
  • Providing exceptional and attentive customer service to enhance the dining experience
  • Assisting with cleaning duties and supporting colleagues as necessary
  • Complying with company grooming and hygiene standards
  • Exhibiting honesty and integrity in all aspects of the role
  • Completing assigned tasks as required
QualificationsKnowledge, Skills, and Abilities
  • Strong verbal and written communication abilities
  • Effective interpersonal skills and conflict resolution capabilities
  • Excellent organizational skills and attention to detail
  • Ability to maintain composure under pressure
  • Demonstrating professionalism and integrity at all times
  • Proficiency in English communication
  • Quick learning and retention of information
  • Possession of a valid California food handler's card
  • Basic math, reading, writing, and computer skills
  • Ability to handle multiple tasks simultaneously
Minimum Qualifications
  • Applicants must be at least 18 years old
  • A minimum of one year of experience in a full-service restaurant
  • Flexible availability for evening and weekend shifts
  • Knowledge of workplace safety protocols
  • Ability to engage in suggestive selling
Preferred Qualifications
  • Two or more years of experience in a full-service restaurant setting
Physical Demands and Work Environment

The role requires meeting physical demands, including standing, bending, lifting, and other movements throughout the shift. Frequent interaction with guests and coworkers is expected. The work environment may present various hazards and exposure levels.

Note

This job description highlights key responsibilities but is not exhaustive. Team members are expected to follow instructions and perform all job-related duties. Accommodations may be made for individuals with disabilities. Successful job performance requires specific skills and abilities. Compliance with safety regulations and maintaining a safe environment is crucial.

Lucille's is an Equal Opportunity Employer, committed to maintaining a drug-free workplace and adhering to ADA regulations.


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