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Retail Sales and Service Supervisor

2 months ago

Leawood, Kansas, United States LVMH Full time
  • POSITION OVERVIEW
  • CANDIDATE PROFILE
Sales and Service Leader
  • NEW OPPORTUNITY

Position Overview:
As a Sales and Service Leader, you will play a pivotal role in delivering an outstanding shopping experience for our clients. You will lead a committed team of Coordinators and Beauty Advisors, providing essential guidance to help them thrive in their roles. If you are passionate about retail and enjoy fostering team success, this position is tailored for you.

Key Responsibilities:
  • Sales and Service Implementation: Ensure the execution of sales and service experiences that align with company standards.
  • Team Support and Coaching: Mentor team members in sales techniques, customer service, and operational procedures.
  • Client Engagement: Drive customer interaction through effective service models and sales strategies.
  • Compliance Assurance: Maintain adherence to company standards, ensuring a professional retail environment.
  • Client Loyalty Initiatives: Promote client loyalty programs and track key performance indicators (KPIs) to measure success.
Qualifications and Experience:
  • Previous leadership experience in retail sales or customer service.
  • Strong commitment to client service and teamwork.
  • Excellent communication skills with the ability to manage multiple tasks.
  • Adaptability to changing priorities in a retail setting.
  • Availability to work during peak retail hours.
  • Reliable attendance and punctuality.
  • Physical capability to lift and carry items up to 50 pounds.
Benefits of Working with Us:
Diversity and Inclusion: We are dedicated to fostering a community where every individual's uniqueness is valued and respected.
Comprehensive Rewards: We offer extensive healthcare and wellness benefits, with details available upon request.
Competitive hourly wage based on qualifications and experience.
Flexible work options are available, allowing you to balance your professional and personal commitments.
We are an equal opportunity employer, committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to any legally protected status.
We are also committed to providing reasonable accommodations during the recruitment process for applicants with disabilities or medical conditions.