Field Service Technician, Greater Philadelphia Area
2 weeks ago
- Ensure adherence to safety and quality regulations established by clients.
- Drive financial success by concentrating on revenue generation and profitability from service and parts sales.
- Provide prompt and high-quality service by effectively managing service accounts and pursuing continuous improvement.
- Maintain a high level of technical knowledge to attract new clients and retain current ones.
- Assist the sales manager while upholding professional integrity and prioritizing customer satisfaction.
- Complete all necessary documentation and manage inventory levels efficiently.
- Adhere to ISO standards and documentation protocols.
This role necessitates residency in the Greater Philadelphia Area, with travel to client sites from a home office and occasional training trips. Indicor Inc, a prominent provider of precision rubber and polymer laboratory instruments, is committed to delivering exceptional products and services.
Requirements
- Bachelor's degree in electronics, maintenance, or instrumentation is preferred.
- Experience in the polymer science sector is advantageous.
- Previous experience in technical support or field service engineering is beneficial.
- Fluency in English is required.
- Willingness to travel, including overnight stays up to 70%, using a personal vehicle.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and relevant software applications.
- Strong communication skills and self-motivation are essential.
- Interpersonal skills are necessary for effective teamwork.
This position requires a good level of physical fitness due to frequent travel and activities such as standing, walking, and lifting items up to 50 pounds. Average vision and hearing capabilities are necessary.
Work Environment
Employees may encounter various conditions while performing job duties, including exposure to mechanical components, chemicals, fumes, and noise.
We are an Equal Opportunity Employer dedicated to diversity and inclusion. We do not discriminate against any individual based on protected status.
Employees are expected to adhere to the company's policies regarding the confidentiality of compensation information.
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