Customer Experience Ambassador

3 weeks ago


SaintPierreleBost, Nouvelle-Aquitaine, United States Scenthound Short Pump, VA Full time
Sales & Front Desk Associate Job Description

This role is ideal for individuals who enjoy working in a fast-paced environment and have a passion for sales and customer service. As a Sales & Front Desk Associate, you will be responsible for driving membership sales, managing customer expectations, and adhering to our company's sanitary and cleaning practices.

Responsibilities:
  • Drive membership sales through health and wellness education
  • Develop membership leads; Follow up with potential members
  • Manage customer expectations; Resolve customer concerns; Retain memberships
Requirements:
  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
What We Offer:
  • Competitive hourly base pay, plus tips; sales bonuses
  • Merit-based pay increases
  • Complimentary service membership
  • Opportunity for advancement to Management positions


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