Customer Support Representative

3 weeks ago


SaintPierreleBost, Nouvelle-Aquitaine, United States Patricia Johnson - State Farm Agent Full time
About the Role

Patricia Johnson - State Farm Agent is seeking a skilled Customer Support Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, managing office communications, and supporting the team with various administrative tasks.

Key Responsibilities:
  1. Ensure seamless communication with clients through warm greetings and effective appointment scheduling.
  2. Maintain accurate customer records and handle incoming inquiries efficiently.
  3. Engage in sales conversations to identify opportunities for insurance solutions and provide excellent customer service.
  4. Support the team with various administrative projects and contribute to a positive and productive work environment.

Competitive Salary: $55,000 - $75,000 per year.

Qualifications:
  • Proven experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to engage in sales conversations.
  • Proficiency in Microsoft Office and CRM systems.


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