Customer Service Expert

4 days ago


SaintPierreleBost, Nouvelle-Aquitaine, United States Patricia Johnson - State Farm Agent Full time
Job Overview

We are seeking a highly skilled Customer Relations Representative to join our team at Patricia Johnson - State Farm Agent. As a key member of our agency, you will play a vital role in generating exceptional client experiences that drive the growth and success of our insurance agency.

About the Role

This is an exciting opportunity for a customer-focused individual to enhance their career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members we support.

Responsibilities
  • Manage customer inquiries and resolve issues efficiently.
  • Maintain accurate client records and update information as needed.
  • Collaborate with colleagues to develop effective customer retention strategies.
Requirements
  • Demonstrate strong communication and problem-solving skills.
  • Prior experience in customer service is preferred but not required.
  • Show ability to remain calm under pressure.
Benefits
  • Bonus opportunities based on performance.
  • A competitive salary of $45,000-$60,000 per year.
  • Ongoing training and development opportunities.

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