Customer Service Ambassador

3 days ago


SaintPriestPalus, Nouvelle-Aquitaine, United States AFP Industries Inc Full time

Job Title: Customer Service Ambassador

About Us:

AFP Industries, Inc. is a leading distributor of industrial parts. We are seeking a Customer Service Ambassador to join our team in North Chesterfield, VA.

Job Description:

We are looking for a customer-focused individual to provide top-notch support and information on products and services. You will interact with customers via phone and email, handle requests for quotes, credit applications, and order status updates.

Key Responsibilities:

  • Provide exceptional customer service via phone and email.
  • Handle customer requests in a timely manner.
  • Maintain accurate records of customer interactions.
  • Work closely with the Inside Sales team to meet customer needs.

Requirements:

  • Customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a team environment.

Benefits:

We offer a competitive salary range of $45,000 - $60,000 per year, based on experience.



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