Customer Service Ambassador
3 days ago
Job Title: Customer Service Ambassador
About Us:
AFP Industries, Inc. is a leading distributor of industrial parts. We are seeking a Customer Service Ambassador to join our team in North Chesterfield, VA.
Job Description:
We are looking for a customer-focused individual to provide top-notch support and information on products and services. You will interact with customers via phone and email, handle requests for quotes, credit applications, and order status updates.
Key Responsibilities:
- Provide exceptional customer service via phone and email.
- Handle customer requests in a timely manner.
- Maintain accurate records of customer interactions.
- Work closely with the Inside Sales team to meet customer needs.
Requirements:
- Customer service experience preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a team environment.
Benefits:
We offer a competitive salary range of $45,000 - $60,000 per year, based on experience.
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