Event Staff

7 days ago

Washington, Washington, D.C., United States BEST Crowd Management Full time

Company Overview: BEST Crowd Management is a dynamic and customer-focused organization dedicated to delivering exceptional service and creating memorable experiences for event attendees.

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Job Summary: We are seeking an Event Staff member to join our team. As a key part of our Event Services team, you will play a crucial role in providing outstanding service and ensuring the smooth operation of events at Northwest Stadium.

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Key Responsibilities:

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  • Provide exceptional customer service by warmly welcoming and assisting event attendees with their needs.">
  • Assist with event setup, including arranging equipment, placing signage, and other tasks as assigned.">
  • Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.">
  • Answer questions and provide information about the event, facilities, and amenities to guests.">
  • Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits.">
  • Address guest inquiries, complaints, or issues promptly and professionally.">
  • Collaborate with event staff, vendors, and team members to ensure smooth event operations.">
  • Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees.">
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Requirements:

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  • Be at least 18 years old (age requirements may vary depending on local regulations).">
  • Hold a high school diploma or equivalent (some college education is preferred).">
  • Previous experience in customer service, hospitality, or event-related roles is advantageous.">
  • Excellent communication and interpersonal skills to interact effectively with diverse individuals.">
  • Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.">
  • Flexibility to work evenings, weekends, and holidays based on event schedules.">
  • Physical stamina to stand, walk, and engage in physical activities for extended periods.">
  • Demonstrated reliability, punctuality, and a strong work ethic.">
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Benefits:

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  • Enjoy a competitive salary of $15 per hour based on your experience and qualifications.">
  • Take advantage of opportunities for career growth and advancement within the company.">
  • Enhance your skills and knowledge through training and development programs.">
  • Benefit from flexible scheduling options to accommodate your personal needs.">
  • Be part of a positive and supportive work environment that values diversity and inclusion.">
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EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws.

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