Service Equipment Specialist

2 weeks ago


Detroit, Michigan, United States Ask Staffing Full time
Important Note: All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment.

Position: Service Equipment Specialist

Location: Detroit, MI

Contract Duration: 3 Months (Potential for Permanent Position)

Compensation: $ / hr.

Work Schedule:
Thursday - Monday (3:00 pm - 11:00 pm)

Key Responsibilities:

  • Join our vibrant service team in this entry-level position focused on equipment servicing.
  • Depending on your designated area, you will deliver services, repairs, and technical maintenance for ATMs, retail point of sale (POS) systems, locksmithing, Electric Vehicle Charging (EVC) stations, and associated PC and peripheral devices at customer locations.
  • Our training program includes on-the-job mentorship, formal classroom instruction, virtual learning, and self-paced training for comprehensive skill development.
  • Your responsibilities will include: Conducting maintenance on ATMs (e.g., card readers, printers, device resets, etc.).
  • Performing electromechanical repairs and basic installation tasks (e.g., setting up and testing equipment, cable management, device mounting, lock installations).
  • Executing technical troubleshooting such as clearing paper jams, card jams, and bill jams.
  • Inspecting equipment for proper functionality and addressing identified issues or escalating them as per established protocols.
  • Prioritizing and organizing service calls, collaborating within a team environment, completing necessary documentation, and managing service parts inventory.
  • Communicating with customers regarding estimated arrival times and ensuring satisfaction with service delivery and product understanding.
  • Adhering to key/alarm/combination control processes within your assigned responsibilities.
  • Utilizing provided tools and repair kits, you will travel to customer sites to resolve issues effectively.
  • Our entry-level technicians typically respond to 5-8 service calls daily across their assigned territories.
About ASK Consulting: ASK Consulting is a recognized leader in technology and professional services recruitment, partnering with Fortune 500 companies nationwide. With multiple offices across the country and a commitment to connecting talent with exceptional opportunities, we are dedicated to fostering an inclusive environment for all associates.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

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