Food Services Manager

3 weeks ago

Rapid City, South Dakota, United States City of Rapid City, SD Full time
About The Monument

The Monument provides a user-friendly facility for entertainment, concerts, plays, conventions, sporting events, and civic gatherings to enrich the lives of the people in the Black Hills area.

Job Summary

We are seeking a highly skilled Food Services Manager to oversee the daily operations and coordination of activities in Concessions. The successful candidate will provide exceptional food, beverage, merchandise, and hospitality services to all Monument guests.

Key Responsibilities
  • Supervise and participate in the production, preparation, and presentation of all food and beverage products to ensure a consistent quality product.
  • Schedule, train, and supervise employees at various food and beverage events, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
  • Provide a safe, sanitary work environment, which conforms to all standards and regulations, and achieves profitable, competitive, and quality products.
  • Supervise monthly inventory of assigned food and beverage outlets and supplies, order products and supplies for events, and monitor food and labor costs on a daily basis.
  • Requisition monetary banks for all assigned outlets, account for beginning cash at the opening of each outlet, and secure all monies in the vault in the main office at the close of each outlet.
  • Formulate operating strategies to maximize profits for a variety of events, train in other Food & Beverage areas to build a well-rounded management team.
  • Open and close assigned areas at appropriate times, ensuring assigned outlets are set up and stocked before each event and cleaning is completed after.
  • Ensure all stands, portables, and equipment are maintained and in good working order.
  • Assist in menu planning, development, and delivery on new items in their assigned area.
  • Troubleshoot point of sale, electronic display, and Draftserv systems.
  • Develop employee recruitment and retention programs, interview and hire employees in collaboration with other management staff.
  • Assist in adhering to budgetary requirements, capital improvement projects, and long-range planning of assigned area.
  • Serve in rotation with other senior staff members as manager on duty for major events.
  • Coordinate non-profit volunteer groups at events, planning, training, and assigning work duties and areas.
  • Serve as a point of contact for all concession vendors, as well as touring show merchandisers and vendors.
Requirements
  • Associate's degree or equivalent from an accredited two-year college or university, and two or more years of related experience in retail food, catering, beverage handling, and managing food and beverage staff, or five or more years of related experience.
  • Experience as a Concession Manager, Catering Manager, Restaurant or Bar Manager, Sous Chef, or Assistant Sous Chef is preferred.
  • A combination of education and experience deemed appropriate to fulfill the role and responsibilities of this position will be considered.
Benefits

The City of Rapid City offers a comprehensive benefits package, including health, dental, and vision insurance, flexible spending accounts, health savings accounts, retirement plan, paid time off, sick leave, short-term disability, holidays, and life insurance.

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