Service Operations Manager
1 day ago
We are a local veteran-owned, small HVAC company with a strong presence in the Rapid City, Spearfish, and Black Hills regions. Our commitment to excellence, customer satisfaction, and innovative solutions has positioned us as a trusted name in the industry.
As a Service Manager, you will play a pivotal role in ensuring our service delivery aligns with our high standards and customer expectations. You will oversee a team of skilled technicians, manage service schedules, and drive operational efficiency.
Key Responsibilities- Team Leadership: Oversee, motivate, and develop a team of service technicians, ensuring effective training, performance management, and career development.
- Service Operations: Manage all aspects of service operations, including scheduling, dispatching, and follow-ups, to ensure timely and quality service delivery.
- Customer Relations: Maintain high levels of customer satisfaction by ensuring excellent service quality and addressing customer concerns promptly.
- Operational Efficiency: Analyze service operations to identify areas for improvement and implement process enhancements.
- Compliance and Safety: Ensure all services comply with local, state, and federal regulations and promote safety standards across all service activities.
- Budget Management: Manage the service department budget, control costs, and contribute to profitability by optimizing operational processes.
- Client Communication: Regularly communicate with clients to update on service progress, manage expectations, and gather feedback for continuous improvement.
Requirements:
- Minimum of 5 years in a managerial or lead role within the HVAC service industry with a company of similar size and scope of services.
- Proven track record of success in service management.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making capabilities.
- Proficient in service management software and CRM systems.
- Exceptional communication skills, both verbal and written.
We offer a competitive salary based on experience, comprehensive benefits package, opportunities for professional growth and development, and a supportive team environment with a focus on innovation and excellence.
-
Casino Operations Manager
3 weeks ago
Rapid City, South Dakota, United States Music Service Full timeJob OpportunityWe are seeking a skilled Casino Manager to join our team at Music Service in Rapid City.Key Responsibilities:Oversee daily casino operations to ensure a smooth and secure gaming experience for patrons.Manage a team of staff to provide excellent customer service and maintain a clean and safe environment.Develop and implement strategies to...
-
Service Operations Manager
2 weeks ago
Rapid City, South Dakota, United States Precision Mechanical Full timeJob Title: Service ManagerWe are seeking a highly skilled and experienced Service Manager to lead our service operations at Precision Mechanical. As a key member of our team, you will be responsible for overseeing the delivery of exceptional service to our customers, ensuring that our high standards are met, and driving operational efficiency.Key...
-
LPN - Licensed Practical Nurse
1 month ago
Rapid City, South Dakota, United States BL Manager, LLC Full timeAbout the RoleWe are seeking a compassionate and skilled LPN to join our team. As a Licensed Practical Nurse, you will provide high-quality care to our residents, working closely with our Wellness Director and Assistant Wellness Director to assess and document resident assessments.ResponsibilitiesProvide warm and engaging personal care services, assistance,...
-
Operations Manager
2 days ago
Rapid City, South Dakota, United States Waste Connections Full timeOperations Supervisor OpportunityKieffer Sanitation is seeking an experienced Operations Supervisor to lead our team in Rapid City, SD. This role requires a leader who can balance strategic planning with hands-on involvement in daily operations.About Waste ConnectionsWaste Connections is a leading provider of non-hazardous waste collection, transfer,...
-
Restaurant Operations Manager
1 month ago
Rapid City, South Dakota, United States Wendy's Full timeAbout the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Wendy's. As a key member of our management team, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of restaurant staff to achieve sales...
-
Operations Manager
1 week ago
Rapid City, South Dakota, United States Waste Connections Full timeOperations Supervisor Job DescriptionWaste Connections is seeking an experienced Operations Supervisor to lead our team in Rapid City, SD. This role requires a strong leader who can balance operational responsibilities with a commitment to safety and compliance.Key Responsibilities:Develop and execute safety goals to ensure a safe working environment for all...
-
Restaurant Operations Manager
1 month ago
Rapid City, South Dakota, United States Culver's Full time{"title": "Restaurant Operations Manager", "content": "Lead a Team of AmbassadorsCulver's is seeking a Restaurant Operations Manager to join our management team. As a leader, you will oversee the daily operations of our restaurant, ensuring that every guest leaves happy. Your team will rely on you to provide guidance, support, and coaching to help them grow...
-
Restaurant Operations Manager
4 weeks ago
Rapid City, South Dakota, United States Border Foods LLC Full timeAbout Border Foods LLCBorder Foods LLC is a leading Mexican restaurant franchise with a strong commitment to excellence and customer satisfaction. As a Shift Leader, you will play a vital role in driving our success by leading a high-performing team and delivering exceptional customer experiences.Job SummaryWe are seeking a highly motivated and experienced...
-
Transportation Operations Manager
2 days ago
Rapid City, South Dakota, United States US Foods Full timeJob Title: Transportation ManagerUS Foods is seeking a skilled Transportation Manager to lead our Transportation department in delivering exceptional service to our customers. As a key member of our team, you will be responsible for ensuring a culture of safety, service, and cost efficiency within the department.Key Responsibilities:Develop and implement...
-
Restaurant Operations Manager
2 weeks ago
Rapid City, South Dakota, United States Border Foods LLC Full timeJob Title: Shift LeaderAt Border Foods LLC, we are seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for the overall operation of the restaurant, ensuring that our customers receive exceptional service and that our team members are empowered to succeed.Key Responsibilities:Lead and manage a...
-
Bakery Operations Manager
1 day ago
Rapid City, South Dakota, United States SpartanNash Full timeJob Title: Bakery ManagerAt SpartanNash, we strive to deliver exceptional customer experiences through innovative solutions. As a Bakery Manager, you will play a crucial role in leading our center store operations, ensuring seamless execution of our retail store strategies.Key Responsibilities:Lead the day-to-day activities of the center store operations,...
-
Restaurant Operations Manager
3 weeks ago
Rapid City, South Dakota, United States Perkins - Northcott Hospitality Full timeJob SummaryWe are seeking a highly skilled and experienced Restaurant Kitchen Manager to join our team at Perkins Restaurant & Bakery. As a key member of our management team, you will be responsible for overseeing the back of house operations, ensuring maximum guest satisfaction, and driving sales and profit growth.Key ResponsibilitiesManage back of house...
-
Fleet Operations Manager
2 days ago
Rapid City, South Dakota, United States Coca-Cola Bottling Company High Country Full timeFleet Operations Manager Job DescriptionCoca-Cola Bottling Company High Country is seeking a highly skilled Fleet Operations Manager to join our team. As a key member of our operations team, you will be responsible for planning, directing, and coordinating all fleet programs and activities to maximize the strategic use of company assets.Key...
-
Bakery Operations Manager
3 weeks ago
Rapid City, South Dakota, United States SpartanNash Full timeJob Title: Bakery ManagerSpartanNash is seeking a highly skilled Bakery Manager to lead our center store operations in a retail store. As a key member of our team, you will be responsible for ensuring the center store, stocking, clean team, etc. areas are fully staffed, trained, and operating to company standards.Key Responsibilities:Manage inventory in the...
-
Automotive Service Manager
3 weeks ago
Rapid City, South Dakota, United States European Plus Inc Full timeJob OpportunityEuropean Plus Inc is seeking a skilled Automotive Service Manager to join our team. As a well-established, family-owned repair shop with over 25 years of experience, we offer a stable and rewarding career path for the right individual.Key ResponsibilitiesKey Responsibilities:• Direct customer service and sales• Estimating and workflow...
-
Retail Store Operations Manager
1 month ago
Rapid City, South Dakota, United States Michaels Full timeJob SummaryWe are seeking a highly skilled and experienced Retail Store Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the store, including inventory management, visual merchandising, and...
-
Warehouse Operations Manager
1 month ago
Rapid City, South Dakota, United States Dakota Supply Group Full timeJob SummaryWe are seeking a highly skilled and experienced Warehouse Supervisor to join our team at Dakota Supply Group. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our warehouse and delivery operations, ensuring that all tasks are completed efficiently and effectively.Key...
-
Financial Operations Manager
1 week ago
Rapid City, South Dakota, United States Project Solutions Inc. Full timeJob DescriptionProject Solutions Inc. is a professional project management firm with extensive experience in government contracting. We are uniquely qualified to perform all facets of architectural and engineering, facility, business, and administrative services. With over 25 years of growth and success, we are currently seeking a Financial Operations...
-
Store Operations Manager
3 weeks ago
Rapid City, South Dakota, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity and efficiency.Key ResponsibilitiesOpen and close the store in the absence of...
-
Food Services Manager
2 days ago
Rapid City, South Dakota, United States City of Rapid City, SD Full timeAbout The MonumentThe Monument is a premier entertainment and events venue in the Black Hills area, providing a user-friendly facility for various events and activities. Our team is dedicated to delivering exceptional customer service and safety standards, ensuring a memorable experience for all our guests.Job SummaryWe are seeking a highly skilled Food...