Customer Support Representative
5 days ago
At Hawaiian Host, we are seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, chat, and social media.
Key Responsibilities:- Assist customers in placing online orders through our consumer websites, ensuring accurate information collection and timely responses to queries.
- Safeguard private customer and company information, maintaining confidentiality and adhering to data protection policies.
- Escalate serious complaints or issues to proper channels, following up with customers to ensure resolution.
- Update internal databases with service issue information and customer feedback, sharing insights with Product, Sales, and Marketing teams.
- Communicate with the 3PL Account Manager on fulfillment issues and customer requests, documenting escalations in Zendesk and Shopify.
Handles customer complaints by answering calls and responding to voice messages and emails in a professional, courteous, and timely manner.
Maintains the Customer Complaint Log in coordination with Quality Assurance, forwarding food safety-related complaints to the Quality Assurance department.
Coordinates product replacement, ensuring seamless customer experience.
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Customer Service Representative
3 weeks ago
Honolulu, Hawaii, United States Signature Flight Support Corporation Full timeJob SummarySignature Flight Support Corporation is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Fixed Base Operation (FBO), you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch...
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Customer Service Representative
3 weeks ago
Honolulu, Hawaii, United States Signature Flight Support Corporation Full timeJob SummarySignature Flight Support Corporation is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Fixed Base Operation (FBO), you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch...
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Customer Support Specialist
3 weeks ago
Honolulu, Hawaii, United States Gravity Payments Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Representative to join our team at Gravity Payments. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.ResponsibilitiesProvide timely and effective support to...
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Customer Service Representative
3 weeks ago
Honolulu, Hawaii, United States Central Pacific Bank Full timeCustomer Experience Representative Job DescriptionAt Central Pacific Bank, we are seeking a highly skilled and customer-focused Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for handling incoming email and telephone calls from internal and external customers in a professional manner,...
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Customer Service Representative
1 month ago
Honolulu, Hawaii, United States Cigna Full time{"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt Cigna, we're committed to helping our customers navigate the complexities of healthcare. As a Customer Service Representative, you'll play a critical role in delivering exceptional customer experiences and ensuring our customers receive the support they need to...
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Customer Service Representative
1 week ago
Honolulu, Hawaii, United States Enterprise Full timeCustomer Assistance RepresentativeAt Enterprise, we're looking for a skilled Customer Assistance Representative to join our team. As a key member of our customer service team, you'll be responsible for providing top-notch support to our customers.Key Responsibilities:Take incoming calls and provide information and resolution for customersManage outgoing...
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Customer Support Representative
3 weeks ago
Honolulu, Hawaii, United States Hawaiian Host Full time{"ESSENTIAL FUNCTIONS": "Key ResponsibilitiesAssist customers place online orders from our consumer websites through Shopify.Collect accurate customer information, including payment, shipping and billing addresses.Safeguard all private customer and company information.Promptly respond to customer queries in a timely and accurate way, via phone, email, chat,...
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Customer Service Representative
2 weeks ago
Honolulu, Hawaii, United States Metasys Technologies Full timeJob Title: Customer Service RepresentativeMetasys Technologies is seeking a highly skilled Customer Service Representative to join our team in Honolulu, HI.Job SummaryWe are looking for a customer-focused individual to provide exceptional phone support to our clients. As a Customer Service Representative, you will be responsible for resolving customer...
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Customer Service Representative
2 weeks ago
Honolulu, Hawaii, United States Metasys Technologies, Inc. Full timeJob Title: Customer Service RepresentativeMetasys Technologies, Inc. is seeking a highly skilled Customer Service Representative to join our team in Honolulu, HI.Job SummaryWe are looking for a customer-focused individual to provide exceptional phone support to our clients. As a Customer Service Representative, you will be responsible for resolving customer...
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Customer Service Representative
4 weeks ago
Honolulu, Hawaii, United States Na Ali'i Consulting & Sales, LLC. Full timeJob Title: Customer Service RepresentativeNakupuna Consulting & Sales, LLC. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Responsibilities:Provide timely...
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Customer Service Representative
1 month ago
Honolulu, Hawaii, United States New York Life Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at New York Life. As a Customer Service Representative, you will be responsible for providing exceptional customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication.Key...
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Customer Service Representative
3 weeks ago
Honolulu, Hawaii, United States Domino's Pizza LLC Full timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our...
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Customer Service Representative
10 hours ago
Honolulu, Hawaii, United States Enterprise Holdings Full timeCustomer Service Representative Job DescriptionAt Enterprise Holdings, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Waikiki. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our internal and external customers, primarily face-to-face,...
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Customer Service Representative
3 hours ago
Honolulu, Hawaii, United States Morgan White Group Full timeJob Title: Customer Service RepresentativeMorgan White Group is seeking a highly skilled Customer Service Representative to join our team in Hawaii. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate with clients to obtain information and...
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Customer Service Representative
3 weeks ago
Honolulu, Hawaii, United States CSN Collision Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at CSN Collision. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Greet and assist customers in a friendly and...
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Customer Service Representative
4 weeks ago
Honolulu, Hawaii, United States Datamatics Global Services Full timeJob Title: Customer Service RepresentativeJoin Datamatics Global Services as a Customer Service Representative and be part of our dynamic team voted "Best Place to Work in Hawai'i 2018 to 2021.Job Summary:We are seeking a highly motivated and customer-focused individual to support our efficiency and conservation programs. As a Customer Service...
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Customer Service Representative
1 month ago
Honolulu, Hawaii, United States Whole Foods Market Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Whole Foods Market. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences, leading processes supporting the checkout experience and grocery delivery & pickup, and driving safety,...
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Customer Service Representative
4 hours ago
Honolulu, Hawaii, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a motivated and friendly Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining a positive and welcoming environment.Responsibilities:Assist...
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Customer Service Representative
1 week ago
Honolulu, Hawaii, United States Medical Transportation Management Full timeAbout the RoleWe are seeking a highly skilled and dedicated Support Representative to join our team at Medical Transportation Management. As a Support Representative, you will play a critical role in ensuring the smooth operation of our transportation services, providing top-notch customer experience to our diverse customer population, and collaborating with...
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Customer Service Representative
21 hours ago
Honolulu, Hawaii, United States Island Energy Services LLC Full timeJob Title: Customer Service RepresentativeIsland Energy Services LLC is seeking a Customer Service Representative to join our team at our Nu'uanu Texaco location. As a Customer Service Representative, you will be responsible for providing top-notch service to every customer, performing cash register functions, and maintaining a safe and clean work...