IT Infrastructure Technician
7 days ago
Cynet Systems is seeking a highly skilled Infrastructure Support Specialist to join our team. As an Infrastructure Support Specialist, you will be responsible for installing, maintaining, and troubleshooting computer systems, networks, and telecommunications equipment.
Key Responsibilities- Installation and Maintenance: Install, configure, and maintain computer systems, networks, and telecommunications equipment, ensuring optimal performance and reliability.
- Troubleshooting: Troubleshoot and diagnose issues with computer systems, networks, and telecommunications equipment, using technical expertise and analytical skills to resolve problems efficiently.
- Preventative Maintenance: Perform regular preventative maintenance on computer systems, networks, and telecommunications equipment to prevent downtime and ensure optimal performance.
- Technical Support: Provide technical support to internal stakeholders, including training and guidance on the use of computer systems, networks, and telecommunications equipment.
- Compliance and Safety: Ensure compliance with company policies and procedures, as well as adherence to safety protocols and regulations.
- Education: High School diploma or equivalent required; + Certification preferred.
- Experience: Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair.
- Technical Skills: Demonstrated technical expertise in the installation, repair, and maintenance of PC hardware, software, printers, fax machines, and telephone handsets.
- Communication Skills: Effective communication, both verbal and written, is essential for this role.
- Availability: Ability to work weekends, holidays, rotating shifts, and both scheduled and unscheduled overtime as business dictates.
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