Shift Manager

5 hours ago


Towson, Maryland, United States Taco Bell Full time

Job Summary

The Shift Leader is an hourly position that assists management in routine administrative and operational tasks within the restaurant. Key responsibilities include driving customer satisfaction, maintaining company standards, and reviewing operational processes.

Key Responsibilities

  • Customer Satisfaction/Product Quality
    • Maintain fast, accurate service and ensure products meet company quality standards.
    • Conduct periodic food safety audits and provide coaching to crew on customer service and product quality.
  • Financial
    • Assist with day-to-day cash procedures, including bank deposits and verifying drawers.
  • Operations
    • Conduct daily inventory and complete shift-to-shift food safety audits.
    • Review facility and equipment readiness and monitor inventory and food preparation.
    • Responsible for food and supplies deliveries and restaurant opening and closing in the absence of management.
  • Human Resources
    • Provide coaching and feedback to crew employees and provide hands-on training in the Learning Zone.

Requirements

The ideal candidate will have excellent customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.

About Taco Bell

Taco Bell is a fast-food restaurant chain that serves Mexican-inspired food. We are committed to providing excellent customer service and maintaining high-quality products.



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