Restaurant Shift Manager
3 days ago
About MOD Pizza
MOD Pizza is a fast-casual pizza restaurant chain that prides itself on serving high-quality pizzas made with fresh, sustainable ingredients. We're committed to creating a positive and inclusive work environment where our employees feel valued and empowered to grow.
Job Summary
We're seeking a skilled Restaurant Shift Manager to join our team As a Restaurant Shift Manager, you'll be responsible for leading our team of pizza makers and ensuring that every guest has an exceptional experience. You'll be the face of MOD Pizza, embodying our values and delivering outstanding customer service.
Key Responsibilities
- Lead by Example: Demonstrate MOD's values and behaviors, setting the tone for a positive and inclusive work environment.
- Team Management: Coach and develop your team members to achieve their full potential, providing guidance and support to ensure they're equipped to succeed.
- Customer Service: Ensure that every guest has an exceptional experience, responding to feedback and concerns in a timely and professional manner.
- Operations: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and maintaining a clean and safe work environment.
- Training and Development: Develop and implement training programs to ensure that all team members have the skills and knowledge needed to excel in their roles.
Requirements
- Experience: Minimum of 1 year of customer service or restaurant leadership experience.
- Leadership Skills: Proven ability to lead, coach, and develop high-performing teams.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with guests, team members, and management.
- Problem-Solving Skills: Ability to think critically and solve problems in a fast-paced environment.
What We Offer
- Competitive Compensation: Competitive hourly rate and opportunities for advancement.
- Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Professional Development: Opportunities for training and development to help you grow in your career.
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