Event Ambassador

2 weeks ago


Redwood City, California, United States Longfellow Real Estate Partners LLC Full time
About Longfellow Real Estate Partners LLC

Longfellow Real Estate Partners LLC is a vertically integrated real estate investment, development, and management company dedicated to investing in the rapidly growing life sciences sector. We pride ourselves on a shared work ethic and a focus on accomplishing collective objectives.

Job Summary

We are seeking a highly motivated and detail-oriented individual to serve as an Event Ambassador, reporting directly to the Elevate Manager. This role will be responsible for fostering meaningful relationships with clients, vendors, and partners, while maintaining a polished and professional mindset at all times.

Key Responsibilities
  • Be the face of Longfellow and Elevate, executing and hosting curated events that represent our core pillars and values.
  • Serve as the point of contact for all clients and visitors to the campus, assisting with property inquiries and communicating issues to appropriate team members as needed.
  • Foster relationships by cultivating positive connections with clients, vendors, VIPs, and partners.
  • Develop and maintain strong relationships with hospitality vendors.
  • Send recognition and appreciation gifts to customers as appropriate.
  • Provide content to our Social Media associate.
  • Create and distribute the monthly Elevate newsletter, flyers, and event collateral to the customer base.
  • Manage Elevate's custom App content, including event information, amenity space offering details, and analytics reporting.
  • Capture event and programming data to demonstrate tenant engagement and quantified impact.
  • Manage and ensure Elevate space is fully operational, inviting, and maintains brand standards at all times.
  • Collaborate and communicate across verticals on various projects, submit work orders for facilities and cleaning requests, and place various orders to maintain stock and supplies.
  • Assist on various ad hoc projects that arise.
Requirements
  • Bachelor's Degree preferred.
  • Customer service experience, preferably in the hospitality industry.
  • Highly personable with a desire to serve people well.
  • Excellent oral and written communication skills.
  • Must be highly proficient in Microsoft Office.
  • Ability to handle multiple tasks with strong organizational skills.
  • Detail-oriented with an independent work ethic.
  • Ability to grasp new concepts quickly.

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