Customer Service Representative
18 hours ago
**Job Overview**
We are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team at Zatkoff Seals & Packings. As a key member of our customer support team, you will play a crucial role in ensuring exceptional customer experiences and driving business growth.
About the Role:
This is a full-time position requiring excellent communication skills, problem-solving abilities, and a passion for delivering top-notch customer service. Your primary responsibilities will include interacting with customers via various channels (phone, email, chat), resolving their inquiries and complaints, and maintaining accurate records of customer interactions.
Key Requirements:
- Education: High school diploma or equivalent required; Bachelor's degree preferred
- Experience: Customer service experience preferred; experience in the rubber, seal, or gasket industry preferred
- Skills: Excellent communication skills, service-oriented, proficient computer skills, technical math and mechanical skills preferred
Compensation:
The estimated salary range for this position is $50,000-$65,000 per year, depending on location and experience. Our comprehensive benefits package includes health insurance, dental insurance, vision insurance, life insurance, short and long-term disability, employee assistance program, profit sharing, and annual performance bonuses.
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