Process Improvement Analyst
1 week ago
Location: Remote (with occasional travel)
Duration: Direct Hire
About the Role:
The Business Process Analyst's role is to elicit, analyze, specify, and validate the business needs of all IT-related business, financial, and operations systems critical to core organizational functions. This includes researching and analyzing data in support of business functions, process knowledge, and systems requirements.
Key Responsibilities:
- Process Mapping: Chart existing business processes in order to define current business activities for the development of procedures and models.
- Requirements Gathering: Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals.
- Process Analysis: Research, review, and analyze the effectiveness and efficiency of existing and potential trouble areas in operating systems or procedures for partners.
- Strategy Development: Develop strategies for enhancing or further leveraging existing processes.
- Reporting and Communication: Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.
- Scope Definition: Identify and establish scope and parameters of process analysis in order to define impact, outcome criteria, and measure-taking actions.
- Requirements Verification: Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
- Communication: Effectively communicates to the project team and key stakeholders, both verbally and written.
Requirements:
- Technical Skills: Very knowledgeable in Microsoft Office products, including Excel.
- Process Documentation: Basic knowledge in generating process documentation.
- Soft Skills: Strong attention to detail, strong organization skills, strong written and verbal communication skills, ability to solve problems and make decisions, and strong work ethic.
Experience and Education:
- Education: College degree or equivalent work experience required.
- Experience: 5+ years of Business Analyst experience preferred.
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