Patient Flow Coordinator

2 weeks ago


Philadelphia, Pennsylvania, United States Crothall Healthcare Full time

Job Summary:

As a Patient Flow Coordinator at Crothall Healthcare, you will be responsible for the effective daily coordination and monitoring of Patient Transportation services activities. This includes timely and accurate dispatching of patient transport requests and efficient assignments of transport personnel.

Key Responsibilities:

  • Continuously monitor and improve departmental performance through timely dispatching of patient transport requests and personnel activity status.
  • Resolve problems related to patient, visitor, staff, or employee complaints.
  • Utilize effective dispatching logic in prioritizing tasks, dispatching assignments to the appropriate personnel in order of availability and proximity while maximizing productivity.
  • Ensure compliance with policies and procedures for departmental operations.
  • Manage the Patient Transport Department in Operations Managers or Supervisors absence if required.
  • Motivate staff to function as a team in achieving goals and maximum productivity.
  • Adhere to and promote associates compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard.
  • Understand and apply knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
  • Monitor supplies and equipment; make purchase recommendations as needed.

Requirements:

  • Ability to plan, organize, coordinate, and direct the activities of transport requests and associates productivity.
  • Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availability.

Benefits:

  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits.
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Crothall Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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