Ambitious Host Lead for Le Tub

4 days ago


Hollywood, Florida, United States We Care Hospitality Full time

We Care Hospitality, a family-owned restaurant group in South Florida, is seeking a skilled and welcoming Ambitious Host Lead to join our team at Le Tub in Hollywood, FL.

About the Role

This pivotal position plays a crucial role in delivering exceptional dining experiences at Le Tub. As the first point of contact for guests, the Host Lead will ensure seamless interactions from arrival to departure.

Key Responsibilities:
  • Guest Reception
    • Greet guests warmly as they enter the restaurant, setting the tone for a memorable experience.
    • Manage reservations efficiently, respond to phone inquiries, and provide timely updates on availability and dining options.
  • Seating Management
    • Assign tables based on reservation status and dining room flow, optimizing guest comfort and satisfaction.
    • Monitor seating arrangements to maintain a smooth and efficient dining atmosphere.
  • Communication
    • Liaise between front-of-house and kitchen staff to ensure timely service, maintaining high standards of quality and efficiency.
    • Communicate special requests and dietary restrictions effectively to serving staff.
  • Customer Service
    • Provide accurate information about the menu and restaurant policies, ensuring guests have an informed experience.
    • Address any guest inquiries or concerns with professionalism and courtesy, resolving issues promptly.
  • Ambiance Maintenance
    • Ensure the entrance and waiting areas are clean, welcoming, and well-maintained, creating a positive first impression.
    • Assist in maintaining the overall atmosphere of the restaurant, including music and lighting adjustments as needed.
  • Collaboration
    • Work closely with management and service teams to optimize guest flow and dining experience, fostering a collaborative work environment.
    • Participate in team meetings and training sessions, staying up-to-date on best practices and industry developments.
Requirements
  • Previous experience in a host or front-of-house role, demonstrating ability to provide exceptional customer service.
  • Excellent communication and interpersonal skills, with strong attention to detail and organizational abilities.
  • Ability to multitask in a fast-paced environment, prioritizing tasks effectively and managing multiple responsibilities.
  • Familiarity with reservation systems and restaurant management software is a plus, but not required.
  • A passion for hospitality and providing genuine warmth, driving excellence in guest experiences.
What We Offer
  • A competitive salary of approximately $42,000 - $50,000 per year, depending on experience, plus tips.
  • Medical, Vision, and Dental insurance for full-time employees, promoting health and wellness.
  • Opportunities for professional development and growth, investing in your career and personal success.
  • A dynamic, team-oriented work environment that values collaboration, respect, and open communication.
  • Employee discounts and perks, enhancing your overall work-life balance and enjoyment.


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