Commercial Lines Insurance Support Specialist

2 weeks ago


Pittsburgh, Pennsylvania, United States Harrison Gray Search Full time

Harrison Gray Search is collaborating with a reputable insurance brokerage in search of a Commercial Lines Technical Assistant. This esteemed organization has a rich history of nearly a century, demonstrating a strong commitment to both its clientele and workforce.

Key Responsibilities:

  • Provide independent, timely, and professional customer support.
  • Possess a solid understanding of essential insurance coverages.
  • Assist in the marketing of new and renewal policies by managing applications, requesting loss runs, and more.
  • Maintain effective communication and collaboration with internal teams.
  • Review and update applications and relevant information in the agency management system.
  • Handle audits, endorsements, certificates, proposals, policy checks, and other policy service tasks.
  • Engage in some client interactions.
  • Conduct all activities in line with established policies and procedures.
  • Perform additional duties as required.

Qualifications:

  • High School Diploma or GED.
  • Experience in commercial lines insurance or a total of 3-5 years in the insurance sector.
  • Familiarity with Applied Epic software.
  • Strong written and verbal communication skills for effective interaction with internal and external stakeholders.
  • Exceptional time management, organizational, and multitasking abilities with keen attention to detail.
  • Capability to foster and maintain productive relationships with clients, carriers, and colleagues.
  • Aptitude for resolving conflicts with minimal negative impact on involved parties.
  • Ability to work autonomously as well as collaboratively in cross-functional teams.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel).

Benefits:

  • Comprehensive health benefits, 401(k), and paid time off.
  • Flexible hybrid work schedule.
  • Family-oriented values.
  • Beautifully restored historic office environment.
  • Complimentary parking.
  • Access to a fitness facility.
  • Opportunities for personal and professional development.


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