Client Relations Manager

2 weeks ago

Richmond Heights, Virginia, United States Sentry Force Security LLC Full time
Job Overview

Sentry Force Security LLC is seeking a dedicated and experienced Security Account Manager to oversee a significant government contract. This role involves managing a team of security personnel across a designated area, ensuring the highest standards of service and compliance.

Key Responsibilities
  • Recruitment and Onboarding: Facilitate the hiring process for new security officers, ensuring all necessary documentation is completed and entered into company systems.
  • Compliance Management: Oversee background checks and drug testing for both new hires and current employees, maintaining rigorous standards.
  • Personnel File Maintenance: Ensure that all employee files are up-to-date and contain required documentation.
  • Credential Tracking: Monitor and manage the renewal of employee licenses and certifications, ensuring compliance with industry regulations.
  • Benefits Administration: Assist in managing employee benefits, including health insurance enrollment and updates.
  • Disciplinary Actions: Conduct meetings with employees regarding performance issues and document outcomes appropriately.
  • Training and Orientation: Provide orientation for new hires and ongoing training for existing staff as needed.
  • Client Communication: Maintain regular communication with clients to ensure satisfaction and address any concerns.
  • Office Management: Handle office supply orders and general administrative tasks.
  • Additional Duties: Perform other related tasks as assigned by management.
Work Schedule

This is a full-time position with a standard work schedule of Monday to Friday, 9 AM to 5 PM. Due to the nature of the role, flexibility is required, including availability for on-call duties and weekend work.

Compensation

The starting salary for this position is $60,000 per year, along with a comprehensive benefits package.

Qualifications
  • Minimum of 2-3 years of management experience in the security sector.
  • Possession of a DCJS security license is preferred but not mandatory.
  • Must be at least 18 years old and a US citizen.
  • Ability to pass a thorough background investigation and drug screening.
  • Reliable transportation is essential.
  • Availability for on-call duties and weekend work as required.
  • Strong interpersonal skills and the ability to work collaboratively.

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